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Lou Fusz Subaru St. Peters
St. Peters, MO
769 Reviews
At St Peters Subaru we want to be your one stop shop for everything automotive. From a simple and fast oil change or tire replacement to making your next new or preowned vehicle purchase we want to respect your time and handle everything efficiently and expertly for you. We care about building relationships. The Fusz family is very pationate about helping the community and making St. Louis a better place to live for all of us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 769 reviews
February 15, 2019
Outstanding I was experiencing an intermittent blower motor problem. I actually had an appt previously but the blower resumed operation on my way to the appt., I was experiencing an intermittent blower motor problem. I actually had an appt previously but the blower resumed operation on my way to the appt., so I cancelled. It was acting up again so I pulled in so someone could acknowledge the problem. Much to my surprise, they told me, if we have the part I can be back on the road in an hour. Well they did have the part and I wS back on the road in 45 minutes. Ourstanding service. Did not expect to have my issue resolved that day much less in 45 min. Great Job Lou Fusz Subaru St Peter's. My only regret is I didn't get any names. So thank you to all in the Service Department. More
by Bill P
Verified Customer
Helpful February 08, 2019
Not impressed First off, they sold us a car that did not have a current emissions inspection (which is illegal). So we had to go back just for that before we could First off, they sold us a car that did not have a current emissions inspection (which is illegal). So we had to go back just for that before we could title the car. Second, we got an email indicating that there was a recall. We called the service department and left a message. It was never returned. While getting the above emissions test, we were told the recall work would take about an hour. We returned after getting the title and then was told it would take all day and we needed to leave the car. So at this point, we haven't had this work done. More
by dwohldmann
Employees Worked With
I don't know who she was working with.
February 07, 2019
My Subaru was finished within the time frame they promised The car was done as promised and repairs made. The car performs as it always does. I will always drive a Subaru. My first one was in 1978 and this one The car was done as promised and repairs made. The car performs as it always does. I will always drive a Subaru. My first one was in 1978 and this one is my fourth. I have seen constant improvement over the years and this one couldn't be any better. More
by ALAF6091
Employees Worked With
Jeff Frazier
February 06, 2019
Routine check Matt in service took very good care of me, thank you. I only wish my car would have been washed when I picked it up. Matt in service took very good care of me, thank you. I only wish my car would have been washed when I picked it up. More
by THOMAS.GUFFEY
Employees Worked With
Matt in the Service Dept.
February 06, 2019
Outstanding service, waiting area As always the staff is very nice. Matt makes a point to stop by while I am in the waiting area to update the status of completion. As always the staff is very nice. Matt makes a point to stop by while I am in the waiting area to update the status of completion. More
by WILLOW2075
Employees Worked With
Matt
January 31, 2019
Service The service at Lou Fusz is excellent. They get you in and out very quickly. They explain in detail the issues with your car, if any. They aren’t pu The service at Lou Fusz is excellent. They get you in and out very quickly. They explain in detail the issues with your car, if any. They aren’t pushy and don’t try to sell things you don’t need for your car. I have saved money on my car by bringing it in. I feel very confident and trust them with my car problems. More
by JLMNGO17
Employees Worked With
Jeff Frazier, Landon Bigogno, Mick Durr
January 30, 2019
Great, friendly service! Service was completed as they said it would be and on time. Mick, the service adviser, was friendly, helpful and informative. Great job, to your team! Service was completed as they said it would be and on time. Mick, the service adviser, was friendly, helpful and informative. Great job, to your team! More
by giering12
Employees Worked With
Mick Durr
January 30, 2019
Amazing service department I had never owned a Subaru until a year ago. I love my Subaru, but I also love the service department at this dealership. I’ve never had anything act I had never owned a Subaru until a year ago. I love my Subaru, but I also love the service department at this dealership. I’ve never had anything actually wrong with my Forester, but I have been into the service department 4 or more times with questions. Ok, I admit I’d rather talk to a person than look in a manual. Today I stopped in and talked with Matt Woodson because of a light that can on. Matt has helped me on most of my visits. He was able to take me right away and found a nail in my tire. I got my tire fixed and a brief check over on my car for just the price of the tire repair. This review is long because I am so shocked to being reviewing any auto dealer or service department with a positive review. Good job Matt. You are knowledgeable, always helpful and very respectful. Thanks again’ More
by Deb98
Employees Worked With
Matt Woodson
January 30, 2019
Good sales experience! Juan did an amazing job working with my wife and me as we decided if we were going to buy a new Subaru Outback. He made the experience comfortable and Juan did an amazing job working with my wife and me as we decided if we were going to buy a new Subaru Outback. He made the experience comfortable and flow very smoothly. He was not pushy, he worked with our svhedule. It was a great experience! More
by giering12
January 30, 2019
Review I gave 3 stars for a couple of reasons. First, dept. can’t seem to find why my car barely turns over in cold weather. Second, my brakes have rated a y I gave 3 stars for a couple of reasons. First, dept. can’t seem to find why my car barely turns over in cold weather. Second, my brakes have rated a yellow mark the last two times I have brought it in with measurements of 4mm and 6mm. This time, they rated in the green area with measurements of 8mm and 8 mm. I caught it when getting ready to pay. Lead technician then measured again and they were 3mm. So......first mechanic simply didn’t do his job. This is concerning. More
by Outback fan
Employees Worked With
Jeff Frazier
