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Lou Sobh Honda
Cumming, GA
5,483 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,483 reviews
June 15, 2024
Great service as always! And appreciate how quick my service was, which included an oil change (no appointment). Jimmy was awesome and appreciated him keeping me in the loop And appreciate how quick my service was, which included an oil change (no appointment). Jimmy was awesome and appreciated him keeping me in the loop while I was waiting. Thank you! More
by KASTAPPENBECK
Verified CustomerEmployees Worked With
Helpful June 15, 2024
Great customer service, they are always very kind and personable. Services are always quick and efficient. personable. Services are always quick and efficient. More
by ktw2992
June 15, 2024
Tom and Ethan were both very professional and well spoken. If I didn’t understand something or had a “silly” question, they answered it clearly and would even rephrase if needed. They will not only he spoken. If I didn’t understand something or had a “silly” question, they answered it clearly and would even rephrase if needed. They will not only help you get approved but they will also explain everything that the finance company looks for. I had a smooth transaction and would definitely recommend people go here. Great place for new and non new buyers! More
by skyanmccombs99
June 14, 2024
I have been going to Lou Soh Honda for years since my 2019 new Odyssey. I have spent a lot of $$$ on maintenance with them. I just spent over $300 on a transmission fluid two weeks ago. I have also done 2019 new Odyssey. I have spent a lot of $$$ on maintenance with them. I just spent over $300 on a transmission fluid two weeks ago. I have also done oil changes, alignment multiple times. Today the battery died in the minivan. I went to jump it started running got where I needed. The go back to start still dead. I went to look at the battery and it clearly shows a label with 100 months warranty. Went to Lou Sob Honda the service person scrolled through pages of maintenance records did not even wanted the help, honor the warranty or even prorate the battery. His exact words "we are a franchise we do not honor these things from Honda" why does Lou Sohn Honda does not honor the 100 month battery warranty when there was a CLEAR label on the battery itself ? DISHONEST, NOT customer oriented, not customer service driven franchise !!! I called Honda company service directly hey gave me a case number and they clearly told me they should have serviced the battery. I do not recommend Lou Sohn Honda as a dealer, the worst experience of a car dealer I ever had!! !! HORRIBLE CUSTOMER SERVICE !! More
by chris
Employees Worked With
June 14, 2024
Talin, my service advisor is excellent. He is so very knowledge and courteous. He keeps me informed about my Ridgeline and keeps me updated on any issues and advice about needs. He is so very knowledge and courteous. He keeps me informed about my Ridgeline and keeps me updated on any issues and advice about needs. More
by foxga
Employees Worked With
June 14, 2024
Spotlessly clean dealership, Mr. Harris was a wonderful efficient service tech, they even washed my vehicle after service! They were very honest. Nice waiting area. Very impressed Harris was a wonderful efficient service tech, they even washed my vehicle after service! They were very honest. Nice waiting area. Very impressed with this dealership. I'll return. More
by kbngreen
Employees Worked With
June 14, 2024
Heather C. was great as always. Worked me in quickly, finished the work in a timely manner, and explained the service performed and upcoming maintenance schedul was great as always. Worked me in quickly, finished the work in a timely manner, and explained the service performed and upcoming maintenance schedule. I highly recommend Lou Sobh Honda service dept. More
by strevelc
Employees Worked With
June 13, 2024
Vehicle was returned to me in better condition than when I arrived. Adam was knowledgeable and professional when dealing with me. I arrived. Adam was knowledgeable and professional when dealing with me. More
by 747lula
Employees Worked With
June 13, 2024
I had such a good treatment and a such a good deal that I had to come back for a second car. had to come back for a second car. More
by h.diaz32
Employees Worked With
June 13, 2024
Friendly and knowledgeable staff, customer oriented service and competitive pricing is why I use this dealership for maintenance of my CR-V. service and competitive pricing is why I use this dealership for maintenance of my CR-V. More
by ftaylor
Employees Worked With
