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Lou Sobh Honda
Cumming, GA
6,710 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,710 reviews
February 06, 2024
We arrived at the service center and our advisor - who was someone we had never worked with before was busy with another client and said he would be with us in a minute. He finished with that client and s was someone we had never worked with before was busy with another client and said he would be with us in a minute. He finished with that client and still didn't call us over. We had to initiate the request to him. The scope of work included an oil change, tire rotation and to look at the gas gauge because it was stuck on Empty. The recommended work was refused because of the cost and age of the car and because it was not a safety issue. We waited for hours after the call where we rejected the gas gauge fix suggestion for another call to tell us that the car was ready for pick up. In the past our advisors have always called us to tell us that the car was ready for pick up. This time we had to call him and ask for a status and was told that the car was ready. Also, the sticker to remind us when the next oil change was due was not applied on the windshield. This service experience was a disappointment especially since we have had much better service there in the past. We have worked with Heather Cullen previously and she had always been attentive and responsive. More
by RKPERREAULT
Verified CustomerEmployees Worked With
February 06, 2024
Very attentive and thorough in the servicing of my Honda. They were even able to take care of my recall which was a challenge where I live. They were even able to take care of my recall which was a challenge where I live. More
by Jwlowe08
Employees Worked With
February 06, 2024
The experience at Lou Sobh Honda is always a good one. The staff is great. The staff is great. More
by jaygav74
February 06, 2024
As always, the service experience was very pleasant, as expected and professional. Adam was very courteous and respectful and treated me very well, was very transparent and explained the options and the pr expected and professional. Adam was very courteous and respectful and treated me very well, was very transparent and explained the options and the pros and cons very well. More
by Krish
Employees Worked With
February 06, 2024
Quick, Painless, and Pleasant. The team was professional and well-seasoned. We discussed several deal options and they helped it happen. The team was professional and well-seasoned. We discussed several deal options and they helped it happen. More
by ardi1
February 06, 2024
Lee did a fantastic job of showing me line of cars that fits my budget and Ethan made that possible. They were amazing team. Facility is also clean. fits my budget and Ethan made that possible. They were amazing team. Facility is also clean. More
by Mustang 16
February 06, 2024
Professional as well as courteous direct and to the point. It was great meeting each of them. point. It was great meeting each of them. More
by leetelent
February 05, 2024
Talin is great. He is always very responsive and helpful. He helped get my light replaced and it was covered under warranty which I was happy about. He is always very responsive and helpful. He helped get my light replaced and it was covered under warranty which I was happy about. More
by kc
Employees Worked With
Talin Coester
