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Lou Sobh Honda

Cumming, GA

Overview
Employees
Reviews
Vehicles
4.8
8,162 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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1105 Buford Rd

Cumming, GA

30041

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Showing 8,162 reviews

September 29, 2026

Stephanie Love has provided a wonderful support. She first checked with the technical team and then performed the services More

by SRMANYAM
Recommend Dealer
Yes
Employees Worked With
Stephanie Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Love
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September 29, 2026

Slooooooooooooowwwwwwwwwwwwwwwww asf. Very slow. Car has weird spots on it from the was. Car wasn't dryed off in the slightest when they brought it out. Guy that drove it got something in More

by Dubbletap
Recommend Dealer
No
Employees Worked With
Ryan Esloon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Esloon
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Sep 30, 2026 -

Lou Sobh Honda responded

Thank you for taking the time to share your feedback. I sincerely apologize that your visit did not meet your expectations. I understand how frustrating it can be to experience a longer-than-expected wait, especially when you trusted us with your vehicle for service. I am also sorry to hear about the spots left on your vehicle after the wash and the issue with moisture getting onto your seat. I do want to thank you for recognizing Ryan's efforts. I will be sure to share your kind comments with him, as providing helpful and thorough communication is exactly what we expect from our team. At the same time, your comments regarding the overall experience have been shared with our management team so we can review what occurred and identify opportunities to improve. We never want our guests to leave feeling disappointed. I would appreciate the opportunity to speak with you personally and make things right. Please feel free to contact me directly at your convenience. We would also be happy to rewash your vehicle and address any concerns regarding the condition of the vehicle following your visit. Thank you for bringing this to our attention and for giving us the opportunity to improve. Heather Cullen Service Manager Lou Sobh Honda

September 29, 2026

As usual Laith provided excellent customer service. He was able to complete our routine maintenance without a hitch. More

by jesspwolfkill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2026

Very accommodating and communicated well Good customer service despite many cars there for service Thank you More

by Kwpanguito
Recommend Dealer
Yes
Employees Worked With
Sam
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September 29, 2026

FANTASTIC advisor, spent time, explained everything, kept us informed and was very friendly and personable. Not in the car market today, but this service experience alone has me considering a car from this More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Neitzke
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September 28, 2026

Friendly staff, great selection, no hassle sales makes for a great buying experience. We will definitely get our next car here too. More

by gridmanver40
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamin Workmaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thierry Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2026

Stephanie and the mechanic were both great to work with! They were helpful and took time to explain. More

by gsirmans
Recommend Dealer
Yes
Employees Worked With
Stephanie Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Love
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September 27, 2026

Everything was done well Don't remember his name but he was very helpful and congenial easy to work with More

by jaykennedy8
Recommend Dealer
Yes
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September 27, 2026

Came in for an oil change and tire rotation. Daniel noted the 100K maintainace coming up but didn't push it which I appreciated. The mechanics recommended a few services so I got them. The final More

by monte.flora.ai
Recommend Dealer
Yes
Employees Worked With
Daniel Deadwyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Deadwyler
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September 26, 2026

Good experience with the service The overall service experience was great. The car is in good condition. More

by sujithalak
Recommend Dealer
Yes
Employees Worked With
John Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Goode
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