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Lou Sobh Honda
Cumming, GA
6,716 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,716 reviews
March 25, 2025
I have used this dealership for many years and their service department. Jimmy Harris has been my service advisor for quite some time and he does an amazing job. Very professional, honest and fun to cha service department. Jimmy Harris has been my service advisor for quite some time and he does an amazing job. Very professional, honest and fun to chat with!!! More
by Ginger
Employees Worked With
March 25, 2025
Anthony was very professional and explained in detail what I should expect. He was able to coordinate the completion of work on time and also waited for me to pick up the car late as i was running late. what I should expect. He was able to coordinate the completion of work on time and also waited for me to pick up the car late as i was running late. More
by ashish.ben
Verified CustomerEmployees Worked With
Anthony Attanasio
March 25, 2025
xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx I do not like to write reviews. sorry like to write reviews. sorry More
by DMdobs
Employees Worked With
March 25, 2025
Very efficient and superb customer focus. Quality of work done by tech is wonderful. You know it is done right Quality of work done by tech is wonderful. You know it is done right More
by prm
Employees Worked With
March 25, 2025
Very helpful. took time to explain everything. Great customer service. Very nice and courteous! You should be proud having him work for you. took time to explain everything. Great customer service. Very nice and courteous! You should be proud having him work for you. More
by poppylpr
Employees Worked With
March 25, 2025
Service department was clean and the staff was super helpful. It’s always a pleasure at Lou Sobh! helpful. It’s always a pleasure at Lou Sobh! More
by CHARLOTTEBALLARD2
Employees Worked With
March 25, 2025
For a cash transaction where sales spent less than 2 hours with me before I agreed to buy with next to no negotiation, was shocked that whoever Shelby kept going back to with questions about pricing wo hours with me before I agreed to buy with next to no negotiation, was shocked that whoever Shelby kept going back to with questions about pricing would not budge on throwing in the feature for garage door opener on rear view mirror which opus less than $400 in cost to the dealer. When my husband needs his new Honda, we will try another honda dealer. More
by cam1103
Employees Worked With
March 25, 2025
Highly recommend this dealership if you are considering a car purchase! TJ Mitchell provided exceptional service and so did others I worked with but I can't recall their names. This is my 3rd time purchasin car purchase! TJ Mitchell provided exceptional service and so did others I worked with but I can't recall their names. This is my 3rd time purchasing a car from this dealership. More
by 57RHONDALORAINE
Employees Worked With
March 24, 2025
I brought my vehicle in for service back in December of 2021 and on top of the requested fluids service, an oil change I didn't request was performed. I didn't notice the oil change was listed on the recei 2021 and on top of the requested fluids service, an oil change I didn't request was performed. I didn't notice the oil change was listed on the receipt until after I paid the service advisor. When I mentioned I paid for an oil change I didn't request the advisor gave me a card for a free future oil change, instead of a refund. Once I got home, I realized the skid plate was hanging down under my car and wasn't properly secured. Fortunately, my husband was able to put my car on jack stands and secure the skid plate for me with some bolts he went and purchased. For this reason, I haven't taken my car back to Lou Sobh for service since then. Fast forward to now, I recently received a recall notice in the mail, so I called Lou Sobh and scheduled the service. Since several years have passed, I thought I would go ahead and have additional service done while the recall was being performed, so I also scheduled for an alignment, a rear differential fluid service and the free oil change to all be performed. I explained to my service advisor Anthony what previously happed several years prior, and he was very nice and apologetic. He also arranged for me to get a complimentary rental car which was very nice. I did notice when I got home with my car that there was no oil change reminder sticker on my windshield, nor was the oil change percentage cleared to 0%, which I would think would be standard. Now I doubt the oil change was even performed and will have to take my car somewhere else for this service. For the second time I'm disappointed in the service I received from Lou Sobh. Johnnie Sue Kirk More
by Johnnie Kirk
Employees Worked With
Anthony Attanasio
March 24, 2025
Great service as usual at the Lou Sobh Honda, Highly recommend getting service at this location. recommend getting service at this location. More
by sonny
Employees Worked With
