Lou Sobh Honda

Laith has a great personality, took care of the car in a timely manner. A pleasure to work with. timely manner. A pleasure to work with. More

Dealer helped with all the questions and was able to get a good deal, thank you a good deal, thank you More

Had a very good experience with James. He was very professional and great at explaining everything about the car we considered buying. He didn't apply any pressure to buy on the spot which He was very professional and great at explaining everything about the car we considered buying. He didn't apply any pressure to buy on the spot which was refreshing. We left the dealership to think over things and to look into insurance costs along with financing. After a few hours of looking into everything went back to the dealership to make the purchase. Everything went smoothly and fairly quick. Very happy that I went with the Honda CR-V after looking and testing 4 other cars. More

fast. thorough attention to detail. Happy that Christina alerted me to upcoming maintenance items. Happy that I was not charged a diagnostic fee when the s thorough attention to detail. Happy that Christina alerted me to upcoming maintenance items. Happy that I was not charged a diagnostic fee when the service department could not recreate the problem. More

The van was brought in for recall repair. We asked for an issue with the lift gate to be assessed. No fee was mentioned at all. Then thousands of dollars of repairs were alleged to be needed We asked for an issue with the lift gate to be assessed. No fee was mentioned at all. Then thousands of dollars of repairs were alleged to be needed because they only checked Carfax and not whether the repairs were actually needed. When those were mostly declined, we were informed of a $200 fee for looking at the lift gate. We had not been informed of that ahead of time, otherwise we would not have asked for it to be done. When questioned about that fee, we were told it was 'boilerplate'. That word does not mean you can assign random fees without notifying the customer ahead of time. Congratulations, you behaved exactly the way dealership service deparments have the reputation for and we won't be back. I'm extremely disappointed as I'd previously had a great experience with Christina and thought we'd finally found a dealership with integrity. More

Stephanie was ultra professional, knowledgeable and very helpful. From start to finish it was a great experience. helpful. From start to finish it was a great experience. More

Quick in and out, but waiting for parts Nothing more to say No no no say No no no More

excellent, thorough, service oriented I will definitely continue using the maintenanceservices at Lou Sobh Honda continue using the maintenanceservices at Lou Sobh Honda More

Rashed was professional and had an easy going sense of humor. Car servicing was completed in a timely manner. Waiting room WiFi worked well. Good and free coffee was appreciated. Cost for services seemed humor. Car servicing was completed in a timely manner. Waiting room WiFi worked well. Good and free coffee was appreciated. Cost for services seemed reasonable. More

Quick service and friendly service advisor. Clean environment with short wait time. Would recommend John Goode. Clean environment with short wait time. Would recommend John Goode. More