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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,249 Reviews

4,249 Reviews of Lou Sobh Honda - Service Center

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June 18, 2025

Good service dept. Employees are very nice. Enjoy receiving free car wash. Vehicle is taken care of. More

by Betty Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Lou Sobh Honda responded

Thank you, Betty! We're glad to hear you’re happy with our service department and enjoyed the free car wash. We appreciate your trust and look forward to seeing you again!

June 18, 2025

Talin was helpful and explained service in detail very pleased with svc at Lou Sobh Honda More

by danagastley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin in svc department was fantastic and friendly
Jun 18, 2025 -

Lou Sobh Honda responded

Thank you! We’re glad to hear Talin provided clear and helpful service. We appreciate your kind words and look forward to seeing you again at Lou Sobh Honda!

June 18, 2025

Everything was great and on time John was very professional and very knowledgeable. Lou Sobh Honda is the only place that I feel comfortable to take my vehicle for service.keep up the good job. More

by marshallh52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 18, 2025 -

Lou Sobh Honda responded

Thank you so much! We’re happy to hear John took great care of you and that you feel confident bringing your vehicle to us. We truly appreciate your loyalty—see you next time!

June 17, 2025

I have been very satisfied with customer service and the assistance I have received from their associates. Jimmy Harris listened to my concerns, scheduled my appointment and took complete care of my repair. More

by MSCAROLYNROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Lou Sobh Honda responded

Thank you for the wonderful feedback! We’re glad to hear Jimmy took great care of you and made the repair process smooth. We truly appreciate your trust and kind words!

June 17, 2025

Great communication, service was efficient and clearly explained, good prices, quick service, clean waiting room. More

by LOUANDSAM11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Lou Sobh Honda responded

Thank you! We’re so glad you had a smooth and positive experience. We appreciate your kind words and look forward to serving you again!

June 16, 2025

Talin was good in explaining things that needed to be done. Great Communication and the wait time was good. More

by SACTAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Jun 16, 2025 -

Lou Sobh Honda responded

Thank you! We're glad Talin provided great communication and made your visit smooth. We appreciate your feedback!

June 16, 2025

Very professional. Attentive to costumer needs. Great communication. Excellent service. Highly recommend for future needs. More

by shelkarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylin C.
Jun 16, 2025 -

Lou Sobh Honda responded

Thank you! We’re thrilled to hear you had such a positive experience. Your recommendation means a lot to us!

June 15, 2025

The team worked hard to honor my appointment time and for straight to work. Thank you More

by afurman515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin
Jun 16, 2025 -

Lou Sobh Honda responded

Thank you! We're glad the team could get you in on time and take care of everything efficiently. We appreciate your visit!

June 14, 2025

Heather is the absolute best. Very knowledgeable, professional and polite. Excellent service advisor. She is also accommodating, More

by chercarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Lou Sobh Honda responded

Thank you! We're lucky to have Heather on our team—so glad she provided you with such knowledgeable and professional service. We appreciate your kind words!

June 12, 2025

Great communication before, during, and after service. Quick I’m and out for oil change and tire rotation. More

by thereswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Lou Sobh Honda responded

Thanks for the great feedback! We're glad the service was quick and communication was on point. See you next time!