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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,210 Reviews

4,210 Reviews of Lou Sobh Honda - Service Center

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May 17, 2025

On Wednesday, my CRV's battery unexpectedly died on my at the grocery store when it was not that old and did not have a reason. I called service and got Heather who helped verify the issue. A nice couple had More

by crvowner2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John G.
May 19, 2025 -

Lou Sobh Honda responded

Thank you so much for sharing your experience! We’re glad Heather, John G, and the rest of our team were able to step in and help during such a stressful situation. We’re always here to support you and truly appreciate your trust in us!

May 16, 2025

Anthony was very helpful and professional. Adress all the issue in promised time. Keep up good work. More

by raju.shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
May 16, 2025

In today's world it is hard to find an individual who goes beyond expectations with their customers, but Heather is that person. She listens, explains and then takes the proper action with your car. Sh More

by BGLEZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Lou Sobh Honda responded

Thank you so much for your heartfelt review! We're incredibly proud to have Heather on our team—she truly goes above and beyond for every customer. It means a lot to know she's one of the reasons you continue to choose Honda for your family. We'll be sure to pass along your kind words!

May 16, 2025

Rashed takes great care of his customers. I am very happy with the service and the quality of work provided. It is always a pleasure working with the staff. More

by mrw30041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Lou Sobh Honda responded

Thank you so much for your kind review! We're thrilled to hear that Rashed and the team continue to provide excellent service and quality work. It's always a pleasure to work with great customers like you—we truly appreciate your support!

May 15, 2025

Heather is helpful and knowledgeable. She does not pressure but explains things and respects the customer. More

by drjensh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Lou Sobh Honda responded

Thank you so much for the kind words about Heather! We're thrilled to hear she provided a helpful, respectful, and pressure-free experience. We’re lucky to have her on our team and appreciate you taking the time to share your experience!

May 15, 2025

Lou Sobh's service department is always profession and easy to work with. Always a good experience. More

by Tim9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We're thrilled to hear that you consistently have a positive experience with our service department. We truly appreciate your loyalty and look forward to continuing to serve you!

May 14, 2025

Great job all around for my oil change. And you get a free great car wash as well. More

by gregbowyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
May 15, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're glad you had a great experience with your oil change and enjoyed the complimentary car wash. We appreciate your support and look forward to seeing you again!

May 13, 2025

Jimmy is the best! We are very thankful for him. He is always kind, honest and trustworthy!! More

by SOCRMOLS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're lucky to have Jimmy on our team—your trust in him means a lot to us!

May 13, 2025

Jimmy got us in and out in record time, we received excellent service and are very thankful. More

by Gonzo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Lou Sobh Honda responded

Thank you so much for the 5-star review! We’re glad Jimmy made the service quick and easy for you at Lou Sobh Honda!

May 12, 2025

Very helpful. Oil change took about an hour and a half. Good service. Thank you! More

by jessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lou Sobh Honda responded

Thank you for the review! We're glad you found the service helpful and appreciate your patience during the oil change. See you next time!

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