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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,350 Reviews

4,350 Reviews of Lou Sobh Honda - Service Center

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August 26, 2025

Lou Sobh has great staff. They don’t try to rip off your money. Timely response and delivery More

by sukace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lou Sobh Honda responded

Thank you for the kind review! We’re glad to hear you had a positive experience with our team and appreciated the honest, timely service. We look forward to serving you again!

August 25, 2025

This was my second experience with customer service at this dealership, so far both experiences were fine More

by rafael.lamothe
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lou Sobh Honda responded

Thank you for sharing your feedback, Rafael! We’re glad both of your experiences with our customer service have gone well, and we look forward to continuing to serve you.

August 25, 2025

Great work and quick turnaround. Talin is great to work with and always communicates effectively on what is going on with my vehicle and the timeline. More

by Sbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin- service
Aug 26, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We’re glad Talin kept you well-informed and made the process smooth with a quick turnaround. We’ll be sure to share your feedback with him!

August 25, 2025

Mr khan has been a delight to work with when I visited the dealership. He was swift and made my customer experience fantastic. More

by OLASKI001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lou Sobh Honda responded

Thank you for sharing! We’re glad Mr. Khan made your visit swift and enjoyable, and that he provided a fantastic customer experience.

August 25, 2025

Great experience from top to bottom. Heather even remembered me the next day when I came back to parts department to pick up items I ordered while having my car serviced. She approached More

by elkins_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lou Sobh Honda responded

Thank you for sharing such a thoughtful review! We’re thrilled to hear Heather, and the team made your first service visit so welcoming and memorable. It’s great to know our staff took care of not only you but your pup too with water and treats. We truly appreciate your kind words and look forward to seeing you both again!

August 23, 2025

I’m very appreciative of the exceptional customer service I received from Laith and Lou Sobh Honda regarding my 2013 Honda Civic. The team resolved my issue with great concern and kindness. More

by robinconnors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lou Sobh Honda responded

Thank you, Robin! We’re so glad Laith and our team were able to take care of your Civic with kindness and concern. We appreciate your feedback and your trust in Lou Sobh Honda!

August 22, 2025

Thank you to Aquila for being helpful and listened. Great working with you and I will always come back to you. More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
Aug 26, 2025 -

Lou Sobh Honda responded

Thank you, Sara! We’re so glad Aquila was helpful and attentive, and we appreciate your kind words. We did notice the 3-star rating and would love to know what we could have done to make your experience a 5-star one.

August 21, 2025

I had a great experience with Heather at Lou Sobh. I was in and out in an hour, got regular updates and service was efficient and friendly. I couldn’t be happier with my experience! More

by turbofamily5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lou Sobh Honda responded

Thank you for sharing! We’re so glad Heather made your visit quick, efficient, and friendly. We’re happy to hear you couldn’t be happier with your experience!

August 21, 2025

Great experience! In and out quickly! Barry was great to work with. So kind and helpful. More

by CHRISSHEARER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Lou Sobh Honda responded

Thank you for the wonderful feedback! We’re glad Barry made your experience quick, easy, and enjoyable. We appreciate your kind review!

August 20, 2025

Rashed Khan was very courteous and helpful. Delivered car back in time. Thank you Rashed. More

by saisantoshblr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Lou Sobh Honda responded

Thank you for sharing! We’re glad to hear Rashed was courteous and helpful, and that he delivered your car back on time. We look forward to serving you again soon!

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