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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,250 Reviews

4,250 Reviews of Lou Sobh Honda - Service Center

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June 06, 2025

Service was excellent. Explained the problem really well. Able to book the next appointment also. More

by VARADRAJ1043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Lou Sobh Honda responded

Thank you! We're glad to hear the service was excellent and everything was explained clearly. We look forward to seeing you at your next appointment!

June 06, 2025

The only reason for the four star rating is the question as to how can an hour's worth of work wind up costing $730? More

by DPYONJR
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Lou Sobh Honda responded

Thank you for your feedback—we appreciate your honesty. We understand your concern and would be happy to go over the breakdown of the charges with you to ensure everything is clear. Please don’t hesitate to reach out!

June 05, 2025

It’s always a pleasure to get our car serviced at Lou Sobh. Their customer service is always top notch! More

by abt0016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We’re glad to hear you had another great experience with us!

June 04, 2025

Barry put forth great effort to provide an excellent experience. I will come back for service again. More

by DJBATES23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're glad Barry provided an excellent experience, and we look forward to seeing you again for your next service visit!

June 04, 2025

The service was great , and the staff was very helpful and knowledgable. The appointment was easy to schedule online. More

by jfinland2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I thought his name was John?
Jun 04, 2025 -

Lou Sobh Honda responded

Thank you for the great review! We're glad you had a smooth experience, and that our team was helpful and knowledgeable. We appreciate you choosing us and look forward to seeing you again!

June 04, 2025

Rashed kept in contact and reviewed all suggestions before proceeding. He was easy to reach and responded quickly. More

by yellottfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lou Sobh Honda responded

Thank you for your feedback! We're happy to hear Rashed kept you informed and was responsive throughout the process. We appreciate your trust and look forward to assisting you again!

June 03, 2025

Very satisfied with the performance and attentiveness that was given during the duration of my visit highly recommend this location and staff. More

by david_nt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lou Sobh Honda responded

Thank you for your thoughtful feedback! We're pleased to hear you were satisfied with the performance and attentiveness of our team. Your recommendation means a great deal to us.

June 03, 2025

Jimmy is great. Kept me informed throughout. Very happy with Lou Sobh Honda service team. More

by DH1758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're glad Jimmy and the service team took great care of you. We appreciate your support!

June 02, 2025

Heather is great. She is direct and understanding . The service a bit pricey but not extreme More

by vecuador00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lou Sobh Honda responded

Thank you for the feedback! We're glad to hear Heather took great care of you with her honest and understanding approach. We appreciate your trust and look forward to continuing to serve you!

June 02, 2025

Laith and the team at Lou Sobh provided great service with honest and trustworthy advice! More

by ERICALEIGH83
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're glad Laith and the team made you feel confident with honest, trustworthy service. We truly appreciate your support and look forward to seeing you again!

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