Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Sobh Kia
Cumming, GA
1,624 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,624 reviews
July 15, 2026
I am not sure who Matt Harvey was. A very nice young lady helped us. This was the second car I bought at your dealership. A very nice young lady helped us. This was the second car I bought at your dealership. More
by Suzannealf
Verified Customer
July 15, 2026
Very friendly and helpful. Very knowledgeable of thier vehicles. Treat you like family and want to help you get what you want, and get you the best deal they can. Very knowledgeable of thier vehicles. Treat you like family and want to help you get what you want, and get you the best deal they can. More
by GEORYE
July 15, 2026
Very friendly and helpful. Very knowledgeable of thier vehicles. Treat you like family and want to help you get what you want, and get you the best deal they can. Very knowledgeable of thier vehicles. Treat you like family and want to help you get what you want, and get you the best deal they can. More
by GEORYE
July 14, 2026
The experience was a good one. On the day I went in, they were extremely busy but the wait time wasn't too long. Overall, they worked to get everyone serviced in a timely manner. On the day I went in, they were extremely busy but the wait time wasn't too long. Overall, they worked to get everyone serviced in a timely manner. More
by LANETHALATIMORE1974
Employees Worked With
Use
July 11, 2026
Everything was amazing, except both of my cars were not cleaned. BOTH OF MY CARS WERE NOT CLEANED WHEN I DROPPED THEM OFF TO SERVICE FOR OIL CHANGE cleaned. BOTH OF MY CARS WERE NOT CLEANED WHEN I DROPPED THEM OFF TO SERVICE FOR OIL CHANGE More
by ridvan.kamalov
July 11, 2026
Amber was amazingly helpful and quick with my Sorento being dropped to service and it was out in no time. Amazing! being dropped to service and it was out in no time. Amazing! More
by ridvan.kamalov
July 11, 2026
Very welcoming, smiled and kind. Got my work done in a very timely manner I was made to feel very comfortable and the work was done efficiently Got my work done in a very timely manner I was made to feel very comfortable and the work was done efficiently More
by chutson
Employees Worked With
Derek
July 11, 2026
My check engine light came on, so I drove to the Lou Sobh Kia service dept. They were busy, but still managed to diagnose and fix my problem. I've been going there for about 10 years. The best service dept e Kia service dept. They were busy, but still managed to diagnose and fix my problem. I've been going there for about 10 years. The best service dept ever! More
by Tcoop
Employees Worked With
Derek Mugge
July 11, 2026
Great service, no waiting, great service, will go there for all required service. But hope the car doesn’t require any except oil change for all required service. But hope the car doesn’t require any except oil change More
by Iyer
July 11, 2026
Fast, courteous, informative purchase process. Spent minimal amount of time at the dealer to purchase our EV6 Spent minimal amount of time at the dealer to purchase our EV6 More
by denniswalczak
