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Lou Sobh Kia

Cumming, GA

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Employees
Reviews
Vehicles
4.7
1,606 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,606 reviews

July 04, 2026

Very pleased with our service provider. He was very Friendly, helpful and a pleasure to work with. More

by paige.holloway30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're happy to hear your service advisor provided friendly, helpful service and made your visit a great experience. We appreciate your support and look forward to seeing you again!

July 03, 2026

Eli was amazing. We got quotes from multiple dealerships but ended up back at Lou Sobh because of the excellent customer service. 10/10. Would definitely recommend! More

by otamasi3445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for the fantastic review! We're thrilled to hear Eli provided such excellent customer service and helped make Lou Sobh Kia the easy choice. We truly appreciate your recommendation. Congratulations on your new vehicle!

July 03, 2026

William was personable and professional. The rest of the team was also professional and all three answered all of my questions in depth I could easily understand. Thanks. I will recommend More

by itchrding2689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Slaughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your wonderful review! We're so glad William and the rest of our team made you feel comfortable and took the time to answer all of your questions. It means a great deal that you chose Lou Sobh Kia based on our reputation. Congratulations on your new Sportage, and thank you for your recommendation!

July 03, 2026

Clean and comfortable waiting area, easy to make appointments and relatively quick service wait time. More

by malissacoleman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're glad you enjoyed our comfortable waiting area and found scheduling your appointment easy. We appreciate your support and look forward to seeing you again!

July 03, 2026

Everyone has always been kind and easy to work with. It's clean and I've always been able to get in and out relatively quick (with an hour - 1.5 hrs) More

by Pezentt
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Woodcock
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your continued support! We're happy to hear our team has consistently provided a friendly experience and that your visits have been quick and convenient. We appreciate your business and look forward to serving you again!

July 02, 2026

Jamie was absolutely awesome! She answered every question attended to every need and had a great pleasurable personality! she found me the exact car that I was looking for. Everyo More

by Beckie
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Maxie
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review, Beckie! We're thrilled to hear Jamie helped you find exactly the car you were looking for and made your experience such a positive one. We're also glad our entire team made you feel welcome. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Kia!

July 02, 2026

Great dealership! Went to look and drove a new car home! Knowledgeable, friendly, will help you out and answer questions you might have. More

by NOEMAIL45
Recommend Dealer
Yes
Employees Worked With
Jessica Slaughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase is not listed. 5 stars for him!
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We're so glad your visit turned into driving home in a new vehicle. It's wonderful to hear Chase provided knowledgeable and friendly service throughout the process. Congratulations on your new Kia, and thank you for choosing Lou Sobh Kia!

July 02, 2026

Very professional and experienced. I trust Lou Sobh Kia with my vehicle and, by extension, with my family's safety. More

by barbaraalford2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Williams
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your thoughtful review! Knowing you trust our team with your vehicle and your family's safety means the world to us. We truly appreciate your confidence in Matt and our service team, and we look forward to taking care of your vehicle for years to come.

July 01, 2026

Speed of service exceeded expectations Friendly staff, clean facility, no hassles, easy check in and easy check out More

by B. Burnett
Recommend Dealer
Yes
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your great review! We're happy to hear our team exceeded your expectations with quick service, a smooth experience, and a welcoming environment. We appreciate your support and look forward to seeing you again!

July 01, 2026

Took car in same day as call, kept updated through repair process, got car back 3 business days later. I was stuck at work so Matt made arrangements for me to collect after service dept closed. More

by nate.chenoweth
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're glad our team kept you informed throughout the repair process and that Matt was able to help make pickup more convenient for you. We appreciate your business and look forward to serving you again!

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