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Lou Sobh Kia

Cumming, GA

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Employees
Reviews
Vehicles
4.7
1,624 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,624 reviews

July 09, 2026

Very pleasant, convenient and the people are friendly The waiting area is very nice and comfortable More

by Jennjoy77
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Woodcock
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Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're so glad you enjoyed our welcoming team and comfortable waiting area. We appreciate you choosing Lou Sobh Kia and look forward to providing you with another great experience next time!

July 09, 2026

Very pleasant, convenient and the people are friendly The waiting area is very nice and comfortable More

by Jennjoy77
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Woodcock
Report | Print
Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're so glad Amber Woodcock provided you with a pleasant experience. It's great to hear you enjoyed our friendly team and found the waiting area comfortable and convenient. We appreciate your support and look forward to serving you again at Lou Sobh Kia!

July 09, 2026

Took a long time - seemed understaffed. Lots of time spent waiting around - not efficient More

by ladsports
Recommend Dealer
Yes
Employees Worked With
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craige Burke
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Jul 14, 2026 -

Lou Sobh Kia responded

Thank you for your feedback. We appreciate you taking the time to share your experience. We apologize that your visit took longer than expected and understand how frustrating extended wait times can be. Your comments will be shared with our team as we continue working to improve our efficiency and provide a better experience for every customer. We appreciate your business and hope to serve you again.

July 07, 2026

I was treated warmly, respectfully, and my car was ready even though I was a walk in, in under 2 hours. Bonus and much appreciated my car got a nice bath. More

by timandmonica
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Woodcock
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your wonderful review! We're so glad our team made you feel welcome and got your vehicle taken care of quickly, even as a walk in. We're happy you enjoyed the complimentary car wash, too! We appreciate your business and look forward to seeing you again.

July 07, 2026

My experience here was absolutely stellar from start to finish with Lou Sobh Kia. After shopping around at a few different places, they gave me by far the best offer without any of the usual back-and-forth More

by RANJIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for the incredible review, Ranjit! We're thrilled to hear Jason and J.D. made your car buying experience smooth, transparent, and stress free. It means a lot that you chose Lou Sobh Kia after shopping around. Congratulations on your new Kia, and thank you for your recommendation!

July 07, 2026

Great service as usual. No issues as usual. Never a problem as usual. Got out on time. More

by RILEYGSR1791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Woodcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Lou Sobh Kia responded

Thank you for your continued trust! We're happy to hear your service visit was another great experience and that everything was completed on time. We look forward to seeing you again!

July 05, 2026

Zorro was an absolutely amazing salesman. He was patient,, knowledgeable and did Joy pressure us. He made the car buying experience as pleasurable as it could be More

by Quinnkristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Slaughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your wonderful review! We're so glad Zorro made your car buying experience enjoyable with his patience, knowledge, and no pressure approach. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Kia!

July 04, 2026

good My experience with the dealership was good, I was satisfied, but because you charged me $119 for an oil change that was listed online for $79, I will no longer choose your dealership. Despite my obje More

by volkanakkaya6
Recommend Dealer
Yes
Employees Worked With
Justin
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July 04, 2026

Chris was genuine and professional. Would definitely recommend this dealership for future business. Great customer service More

by kevin.bertelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Krum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for your kind words, Kevin! We're happy to hear Chris provided genuine, professional service and made your experience a great one. We truly appreciate your recommendation and look forward to serving you again in the future!

July 04, 2026

He was the nicest person and the coolest salesperson we met through the whole process across different dealerships, not only Kia. He had the kind of personality that made us feel comfortable like a real fr More

by ANUROMESH14
Recommend Dealer
Yes
Employees Worked With
Eli Barnes
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Jul 08, 2026 -

Lou Sobh Kia responded

Thank you for the wonderful review! We're so glad Eli made you feel comfortable throughout the car buying process and helped you find a vehicle you love without any pressure. Congratulations on your new Kia, and thank you for choosing Lou Sobh Kia!

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