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Lou Sobh Kia
Cumming, GA
1,460 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,460 reviews
April 02, 2026
The customer service experience I had was exemplary! This area of car service is probably the most important, and Kia Cumming knocked it out of the park ! This area of car service is probably the most important, and Kia Cumming knocked it out of the park ! More
by lollygf211
Verified CustomerEmployees Worked With
April 01, 2026
Andrew at Lou Sobh Kia provided an outstanding sales experience from start to finish. He was knowledgeable, professional, and made the entire process smooth and stress-free. He took the time to understa experience from start to finish. He was knowledgeable, professional, and made the entire process smooth and stress-free. He took the time to understand my needs, answered all my questions clearly, and ensured I got the best deal possible. (I received an offer from Rick case Kia, which was slightly lower than the offer. I got from Andrew), but His customer service and attention to detail truly stood out. I highly recommend Andrew and Lou Sobh Kia to anyone looking to purchase a vehicle. Keep up the outstanding work. More
by francis8
April 01, 2026
Juan was friendly and knowledgeable and we enjoyed our time with him He was very patient with our special circumstances time with him He was very patient with our special circumstances More
by BPAR64
April 01, 2026
The entire experience from the greeting to the delivery of my vehicle was excellent. Jeff Clark was the best sales person I’ve met on a car lot. of my vehicle was excellent. Jeff Clark was the best sales person I’ve met on a car lot. More
by kmoran695
March 30, 2026
Good experience! Thanks Matt! I waited in the lobby and visited with others that were waiting. Time passed quickly and I came out to a clean car! Thanks Matt! I waited in the lobby and visited with others that were waiting. Time passed quickly and I came out to a clean car! More
by cindybjones
Employees Worked With
matt williams
March 30, 2026
Great product. Awesome salesman. Easy finance experience. The process was straight forward. Never felt there were games being played. My second purchase here and fo Awesome salesman. Easy finance experience. The process was straight forward. Never felt there were games being played. My second purchase here and fourth overall with Lou Sobh. My only comment would be that I was told the car had paint correction done prior to applying the sealant. That does not appear to be the case. More
by dennis berkemeier
March 28, 2026
It was a pleasurable experience and we are, so far, pleased with the purchase. We will look forward to seeing how their service department performs pleased with the purchase. We will look forward to seeing how their service department performs More
by northeastconstruction
March 28, 2026
Deaf friendly-easily accessible to communicate, friendly and can make happen with choice of ride and can make happen with choice of ride More
by esmart23
March 28, 2026
Chase provided excellent customer service, very knowledgeable and really listened to our needs. Went out of his way to find a Telluride to meet our requirements. All your sales personnel should f knowledgeable and really listened to our needs. Went out of his way to find a Telluride to meet our requirements. All your sales personnel should follow his examples. More
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