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Lugoff Chevrolet Buick GMC

Lugoff, SC

4.2
1,037 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,037 reviews

October 06, 2022

They were great very pleasant and welcoming and eager to please. I same thumb up for a great team love them to pieces. More

by LORIEANNW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Rymeek and all of them was nice enjoy them all I met., Robbie Wilson
Oct 07, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

September 29, 2022

I was told missing emblems would be replaced after purchase, no response back on them. I showed them chipped paint on rims from a tire replacement, no response back. The rear tail light falls out of p More

by Decamp609
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Jones, Mason Victor, Zyion Smith, Ashwin Rai
Oct 05, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for bringing this to our attention. Please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Trevor Reames, tdreames@gmail.com

September 29, 2022

McDonald was very knowledgeable of the Chevy vehicle he appears to enjoy his work. Mr Craig was very helpful. Every time my wife and I entered the show room their was someone at door to greet us. Your chai More

by WLTMOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Jones
Oct 02, 2022 -

Lugoff Chevrolet Buick GMC responded

Congratulations on your new vehicle! We're sorry to hear that your entire experience did not go well. Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Trevor Reames, tdreames@gmail.com

September 28, 2022

It took them 6 hours to get me out of the door with my car which I had picked out and negotiated within one hour of arriving. I was told during my wait my car was being detailed and gassed up. After a ver More

by samanthahayes0522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Victor
Sep 29, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please send me a message with your contact information so I can learn more about your visit and address your concerns? I would love to try to turn things around. Trevor Reames, tdreames@gmail.com

September 28, 2022

The repair on my 2019 Impala was done quickly and correctly, once it was inside the service bay; however, it Sat on the lot for 6 days prior to their starting work. More

by allen.upchurch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Sep 29, 2022 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

September 27, 2022

It has been a very easy and smooth process purchasing a vehicle from Caleb and Lugoff chevy. I highly recommend More

by scwicks401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Jones, Mason Victor, Zyion Smith, Caleb Kleiderlein, Crystal Hyatt
Sep 29, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

September 26, 2022

Thoughtful kind genuine comfortable interested supportive helpful focused friendly optimistic winner professional honest favorite great More

by Rodgers.Jeannie
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Lugoff Chevrolet Buick GMC responded

Jeannie, Thank you! Rahmik, Trevor, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

September 25, 2022

I’m very please with my salesman and the way that he was trying to be fair with my purchase. He would be a great supervisor or manager. Awesome people skills and motivated to please the customer. However th More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Lugoff Chevrolet Buick GMC responded

James, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

September 25, 2022

I did not agree with the fact the diagnostic charge did not come off my final bill. I add to wait 6 weeks to get parts in which was s great inconvenience. More

by Walterwoodard611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 25, 2022 -

Lugoff Chevrolet Buick GMC responded

Walter, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as a valued customer for many years to come! Trevor Reames, tdreames@gmail.com

September 24, 2022

As always Lugoff Chevrolet exceeded our expectations with their wonderful customer service- especially Caleb the Sales Rep that helped us through the car buying process. I gave 4 stars instead of 5 because More

by JT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Kleiderlein
Sep 25, 2022 -

Lugoff Chevrolet Buick GMC responded

JT, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Caleb can do to assist you, please do not hesitate to let us know. We are always happy to help! Trevor Reames, tdreames@gmail.com

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