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Lugoff Chevrolet Buick GMC

Lugoff, SC

Overview
Employees
Reviews
4.2
1,036 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,036 reviews

January 12, 2021

Iam so Happy that I chose Lugoff Cheverlet... Rahmik McDonald was the absolute best.... I highly recommend to see him when looking for your next car.... David Acevedo was also great with the entire proc More

by Tiffanyburns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you, Tiffany, for your feedback on your recent sales visit to Lugoff Chevrolet Buick GMC. We're glad to hear that Rahmik and David were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

January 08, 2021

They've never contacted me back regarding the vehicle i was interested in. Made a purchase elsewhere. Even when called , still no help was given. More

by lstarne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rahmik McDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Jones, Brayan Acevedo, Justen Whitesel, Tyquan Davis
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Jan 26, 2021 -

Lugoff Chevrolet Buick GMC responded

Customer satisfaction is a top priority and we strive to ensure each customer has a 5-star experience with us. Would it be possible to have someone from our team reach out to learn more about your experience? Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

January 07, 2021

I was greeted as soon as I arrived. The associated was very friendly and was able to answer all of my questions. It was a very pleasant experience and I would recommend this dealership to my friends. More

by maclark719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Robertson
Report | Print
Jan 08, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help you get your perfect vehicle and we hope to see you again! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

January 06, 2021

Always room for improvement... liven up the customer lounge. It feels empty. Old display backed against a wall. TV, but not on. Once sales opens.... the radio starts(loud) and it sounds like you’re in a More

by TNCDOPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
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Jan 06, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and appreciate your honesty. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

January 06, 2021

I took my 2013 Avalanche in due to Motor problems. I was just unsatisfied with the entire evolution of events. My biggest problem was with communication, timing and the cost. More

by Mmetts316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Eichman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

January 05, 2021

pulled in and was promptly greeted and was escorted to waiting area, when finished it was explained to me in great detail. they have it together More

by LUVTOCAMPWITHMYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Report | Print
Jan 05, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that Robbie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lugoff Chevrolet Buick GMC. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

January 01, 2021

Service writer Zach did not return call like sad took three weeks and I had to call back picked up truck was not fixed still having same issues Mr. Robbie and Mr. Joe are amazing More

by Jeremyosment73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach in service, Tysaun Reed, Joe Akshar, Robbie Wilson
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Jan 18, 2021 -

Lugoff Chevrolet Buick GMC responded

We're sorry to hear of your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to contact us directly, we would appreciate the opportunity to address your concerns. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

December 31, 2020

Very pleasant. Did take long was ver satisfied. Tysaun is gentleman held the door for mee and all. Great experience. Would recommend the service department to friends. Thanks Nancy More

by NUNRSENANK68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tysaun Reed
Report | Print
Jan 02, 2021 -

Lugoff Chevrolet Buick GMC responded

Nancy, thank you for your review and kind words for Tysaun! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

December 31, 2020

I enjoyed dealing with Lugoff Chevrolet. Buick GMC Everyone was real helpful and courteous to me and my husband. My salesman (Rahmik) was super. Will give all A #10. Super job on our new GMC Picup More

by DOGREENE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Fox Jr, Joyce Whalen
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Jan 02, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that Rahmik had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new pickup, and don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

December 30, 2020

Always a pleasure working with Lugoff Chevrolet staff. From sales to service it’s always been great. I would highly recommend Lugoff Chevrolet to anyone. More

by PRRIZZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayan Acevedo, Billy Fox Jr, Tysaun Reed
Report | Print
Dec 31, 2020 -

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

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