Luther Bloomington Hyundai

The service manager I worked with was excellent. I give this service Manager a great review, because.... 1. He made my car top priority it felt with the turn around. 2. He educated me on what the I give this service Manager a great review, because.... 1. He made my car top priority it felt with the turn around. 2. He educated me on what the possible cause was of the noise I was hearing and replaced the part that seemed to make the noise go away. 3. He was courteous and made the experience enjoyable which can be hard to find elsewhere. More

Great customer service. I was in the market for a new car, this would be my 4th new car purchase. So I hv had that car buying experience and it is not always fun. dealership I was in the market for a new car, this would be my 4th new car purchase. So I hv had that car buying experience and it is not always fun. dealerships and sale people can be a bear to work with. Luther Bloomington Hyundai is not like that. My salesman A.K. Abdi was helpful and friendly. He never pressured me to make a decision I wasn’t ready to make. I had looked at the Mazda CX3, CX5 and also looked at the KIA NIRO. Test drove them all and the KONA twice. I really liked the Kona and test drove it twice to be sure it was the right fit. During and after my decision to purchase A.K. was there to assist me. Always extremely polite and professional. So far I love my new car and would send anyone and everyone to Luther Bloomington Hyundai to check out a new car purchase. My only complaint was that I applied for a lease online in a Wednesday at 10p. On Saturday I called the dealership to find out my application was not received or reviewed. Though I had gotten a confirmation email after submission. Monday morning I called again. Alex found both applications and said he did not see any problems. Monday afternoon Kassia said my application had been approved and apologized for delay. The car I wanted was gone 2019 sonic silver KONA. In the end the sales manager offered me a 2020 at $299 a month instead of the 2019 at $289 a month for a lease which was longer available in the color I wanted . I was satisfied with the offer and did not wrangle further or decide to go elsewhere. More

Thankful I was in a accident and needed a car. My sales consultant was friendly, answered questions I had and very helpful. My whole experience was great! I was in a accident and needed a car. My sales consultant was friendly, answered questions I had and very helpful. My whole experience was great! More

Respectful n good Had a wonderful experience with. Had more questions n the numbers how they broke. Experience with Alex treated me equally respectful. U still pay too Had a wonderful experience with. Had more questions n the numbers how they broke. Experience with Alex treated me equally respectful. U still pay too much for a car no matter if I was with Luther six yrs. I do love my Hyundai n glad I am with Hyundai. My first car was Hyundai n should have stayed with hyndai More

The service manager basically called me a liar. When meeting with the service manager for a torn seat that was looked at by the dealership previously and being told they would replace it, she accuse When meeting with the service manager for a torn seat that was looked at by the dealership previously and being told they would replace it, she accused me of lying and saying I had torn the seat myself and she would let Hyundai know exactly that it was my fault. Not a good customer service manager. More

Great Experience Overall, I had a great experience at Luther Bloomington Hyundai. I had a very good idea of what I was looking for before going into the dealership. Th Overall, I had a great experience at Luther Bloomington Hyundai. I had a very good idea of what I was looking for before going into the dealership. They had two vehicles with the options that I was looking for. It was just a matter of what color I wanted. My sales consultant, Carrie McWilliams, was very knowledgeable about the car and she was able to answer all of the questions I had and give me a great run down on the features. More

Best price on new cars but expensive service We already had two Hyundai Sonatas so have had experience with the service and found it expensive compared to other dealerships. Thank goodness it is We already had two Hyundai Sonatas so have had experience with the service and found it expensive compared to other dealerships. Thank goodness it is a great car and has a 5 year warranty so didn't need much repair but even the scheduled maintenance was quite pricey. We just bought another new Hyundai Sonata. The experience was good until after signing all the forms for purchasing and financing they hit us with at least 7 packages to put on the car (like undercoating or clear coating) or covering repairs or servicing after the warranty expired. The highest priced package being nearly $2,500. I asked if we could take the list home and think about it. I was told then it would be on used car prices and not a new car. We weren't even taking delivery until the next day. It was really stressful making a fast decision on a lot of money. I would recommend when you are looking to get that list from each dealer so you can have time to consider what you want and also compare those prices as well as the price of the car. It was the best price but we probably will take it to another dealership for the more expensive servicing and repairs. More

Drove home happy! I went to this dealership after an already long day of car shopping. My experience was very satisfactory. I didn’t feel pressured or talked down to I went to this dealership after an already long day of car shopping. My experience was very satisfactory. I didn’t feel pressured or talked down to at all. The staff was very helpful and friendly. Everything was explained well. I had never purchased a car from a dealership before , so I am glad I worked with the people I did. I would definitely recommend them. More

Good experience AK and Alex were both great. Felt at ease and comfortable with both of them . Never felt pressured. Decisions were definitely mine. Would definitely r AK and Alex were both great. Felt at ease and comfortable with both of them . Never felt pressured. Decisions were definitely mine. Would definitely recommend. More

Courteous and fast The staff are knowledgeable and pleasant. They are thorough, fast and make appropriate recommendations. I've brought my 2 kids and a co-worker on boar The staff are knowledgeable and pleasant. They are thorough, fast and make appropriate recommendations. I've brought my 2 kids and a co-worker on board. More