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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.6
1,411 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,411 reviews

November 01, 2023

They helped me through the purchase process and answered all my questions. They were quick to respond. It was a good experience overall. More

by toddhut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Todd, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Luther Brookdale Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

Informed abt items needed. Happily surprised to learn both of my chips were available for installation during my service visit so I didn’t have to return later. More

by KPURIFOY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service Dept
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
November 01, 2023

Nick Was very courteous and professional. Listened to what I had to say about the problem with my car after bringing it back a second time and reached out to me to let me know how things were More

by jcfourness61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Vandusen
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Nov 01, 2023 -

jcfourness61 responded

Would bring my car back for service again.

Nov 01, 2023 -

jcfourness61 responded

*

Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

JC, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Nov 03, 2023 -

jcfourness61 responded

Would definitely come back for service!

Helpful
October 31, 2023

John was personable & took the time to explain & give me the best possible rate for servicing my car's needs! Overall this was a pleasant experience! More

by Jesus is Real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fagerlee
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I really appreciate you taking the time to leave us this feedback! I'm so happy to hear that John and our team were able to find you the perfect deal to fit your needs. Luther Brookdale Chevrolet looks forward to seeing you again for your next service appointment! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 31, 2023

Orlando did a great job, got back to me fast to answer questions and was very thorough. Luther Brookdale has a huge selection of vehicles but to keep it simple Orlando helped find what I was looking for a More

by kerry8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle, Kerry! We appreciate the feedback and are pleased that your experience with Orlando was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 31, 2023

The people who work there are AMAZING from the minute you enter until you get done More

by NASROHASSAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fagerlee
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience, Nasro! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 31, 2023

Danielle Theeuwen helped me find my new truck. No pressure sales. Knowledgeable and informative sales consultant. More

by john@espyre.com
Recommend Dealer
Yes
Employees Worked With
Danielle Theeuwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

John, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Danielle is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 30, 2023

Did the job they were paid to, did not attempt to overall or cram anything down our throat. Super friendly and respectful. More

by b_schaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My wife did the actual appointment
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello, I always like to read customer feedback and am happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 30, 2023

Our sales person was very knowledgeable about the vehicle we purchased at the Luther Brookdale GMC dealer. More

by basperl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 30, 2023

Lance made the transition to this new vehicle go very smoothly! He searched and found the perfect one for me! He was thorough in explaining all the features. It was nice getting a follow up call from him More

by gnunnwhittington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffani Jorgenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for visiting us and for leaving such great feedback. I am so happy Lance could match you to the right vehicle and put you behind the wheel of your new car. I hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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