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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.6
1,411 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,411 reviews

October 22, 2023

I have nails in two tires. That wasn’t fixed and the only recommendation was new tires and quotes. More

by accoll02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello, your feedback is important to us, and I'd like to hear more about your visit to our Luther Brookdale Chevrolet's Service Department. Please contact me at your convenience, so we can discuss your experience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 22, 2023

It's always a great experience I've always got my cars from them and it's always fun More

by hmradeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 22, 2023

The service is always great as Alan is always upfront with me about any issues with my vehicle. Alan is a Great guy More

by ltrichmond67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in service
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Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the awesome feedback! Alan is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he has been there to provide you with great service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 22, 2023

First rate service department. Very professional and helpful. Would highly recommend to anyone looking for excellent service for a GM vehicle. More

by MIMI.BIGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Mimi, thank you for your kind words. We feel our service department is what makes Luther Brookdale Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 21, 2023

I had another great experience with this dealership and enjoyed working with Adam Prekker. Thank you. More

by matuskak
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 21, 2023

It was just fine. Truck was done when told it would be. I am done More

by MMANITZ
Recommend Dealer
Yes
Employees Worked With
Hi
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 21, 2023

Ali Kabir was a very good salesman. He was thorough in relaying the specifics of the car. Helpful showing us the facility. He helped me get a financial representative ASAP, knowing I h More

by cknpvn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kabir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Ali is a great asset and we're thankful to have him on our sales team. We appreciate your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 21, 2023

Friendly, kind, clean service department and waiting area with knowledge to translate easier to customers about their service needs. More

by dee.sfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Dee. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 21, 2023

They were professional, helpful, responsive, and did an excellent job answering any questions or worries I had. More

by kemaurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Miller
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 21, 2023

There was an issue with my truck and they were very responsive, including offering to fix the issue for free. Very good customer service and everything was taken care of for me. More

by reneekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am so delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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