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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,418 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,418 reviews

November 29, 2023

My experience with Bao was great. He was very helpful and not the least bit pushy for a sale like I have experienced at other dealerships. I was referred to you dealership from a fri More

by natemiller8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffani Jorgenson, Bao Ho
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Bao and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

Their initial response was very fast, and their attention to getting the sale done quickly was very good and with minimal problems even for an out of state customer. More

by dygertt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Gebre
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

They are very knowledgeable and personable. They wanted to pick out the best car for me More

by lexieschroers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

I feel they did a good job overall. Just hope they rotated the tires after doing a wheel alignment More

by JimQill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the great feedback, Jim! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

Friendly staff, They listened to what I was looking for and took care of me. More

by DENNIS_E_1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Warner, Orlando Post
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

Great service and quick turnaround. I love the car wash! Will return for my next service! More

by jimstremel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 28, 2023

We worked well together, he understood my problem, and he attacked it, just like a professional, he is AWESOME !!! More

by Carguyjames123
Recommend Dealer
Yes
Employees Worked With
Muffy
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

Alan in service always does an amazing job addressing my concerns and communicating with me throughout the entire process . More

by shallon.KIRCHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Windhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K-Sandra Martin
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review about Alan! We really appreciate your business, Shallon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

Luther staff always knowledgeable and pleasant to work with.. Service was completed ahead of schedule. More

by nlubrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Luther Brookdale Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 27, 2023

Took in 3 times for alignment issue and had same issue continue. Took to another GM dealer and they fixed it first visit. More

by scottpaulsen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
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Nov 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your feedback, Scott. Here at Luther Brookdale Chevrolet, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. I will share your feedback with our team and we will use this as a learning experience. We hope to earn your business back in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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