Luther Brookdale Toyota

Duane Green gave excellent work as our service tech this past week, he was thorough and patient to answer all my spouse's questions and concerns. The maintenance performed was also top notch compared to ot past week, he was thorough and patient to answer all my spouse's questions and concerns. The maintenance performed was also top notch compared to other services centers we have visited. Also we really enjoyed working with Bill Quaday for BOTH Camry and Avalon purchases, a very helpful salesman with whom we gained trust. Also honorable mention to Abdi Ibrahim who help close the paperwork on our Avalon purchase. He actually drove the 30 miles round trip to our home to gather signatures for some paperwork that was needed a few days after purchase. That really helped us with our usually tight schedule! We have come to appreciate the very competent & professional staff we have met so far at Luther Brookdale Toyota as our repeat business shows. More

The staff is always very friendly, the dealership is laid out nicely and always very clean. Pleasant. out nicely and always very clean. Pleasant. More

Typical dealership, which if you have any experience with dealerships you know is not a good thing. First salesperson I worked with was below average. Had to talk to a manager about changing to a different s dealerships you know is not a good thing. First salesperson I worked with was below average. Had to talk to a manager about changing to a different salesperson. Second salesperson was better and communicated at an acceptable level. Ordering process was substandard and needs to be updated to an electronic online process that customers can access to understand where their vehicle is in the process. Had limited interaction with service department but seemed typical as well. Everyone I worked with could have been more knowledgeable about the features and options in the vehicle I purchased. All this being said, this dealership is still better than some of the other higher volume ones in the area that use deceptive tactics to increase the sales price of the vehicle you are purchasing. At least this dealership only upcharged $300 on the vehicle I bought instead of over a thousand like some of the others were going to. More

This Toyota team is exceptional. They were competent, helpful, and thorough. It exceeded our expectations. They were competent, helpful, and thorough. It exceeded our expectations. More

Always great service and communication, everyone is very professional and helpful. The facility is first class and always clean and kept up well. professional and helpful. The facility is first class and always clean and kept up well. More

I was given courteous attention and prompt service to advise and fix my failing battery advise and fix my failing battery More

Toyota went above and beyond to help me get my WRX! I’m very thankful for the team that helped me! I’m very thankful for the team that helped me! More

Very friendly and courteous service. I would highly recommend to anyone looking for a vehicle. We had an easy process. I would highly recommend to anyone looking for a vehicle. We had an easy process. More

Alex was great to work with but whether it was Alex, Luther or just Toyota, the information flow was totally inaccurate causing a last minute crisis when the vehicle arrived 6 weeks earlier than communi Luther or just Toyota, the information flow was totally inaccurate causing a last minute crisis when the vehicle arrived 6 weeks earlier than communicated 4 week prior. Also, Toyota arbitrarily added a $950 trailer package we did not order nor want and we had to accept it it we wanted the van. Again probably Toyota. More

Fast and prompt service. Love working with Schiwa. Very competitive pricing too! I’ll be back Love working with Schiwa. Very competitive pricing too! I’ll be back More