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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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July 15, 2021

The service work done with regard to my alignment was done very well. The person who drove it in or drove it out had grease on their shoe and it got tracked into my car. Most of the time they use mats bu More

by Fea1725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McPhillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Luther Family Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 15, 2021

They got me in in a timely manor and completed the job in great time. Their was a recall that they toke care of at the same time More

by Wrud51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 15, 2021

Very satisfied with the service to my car. Very friendly service guys and the gal l paid my bill to. Would recommend your service to anyone. More

by Dar H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Jul 20, 2021 -

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 14, 2021

Always friendly and helpful. Gave me the best advice with a screw that was stuck in tire and they even had a Lyft for me to take to mall while they worked in vehicle! More

by csapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Jul 19, 2021 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 13, 2021

Excellent work and people, very friendly, helpful and professional. All of my questions were answered with a smile. I appreciate Kevin, he is thoughtful, considerate and insightful. More

by BALIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 13, 2021

I have been coming to Luther GMC for years and never have I been disappointed with the service or products that they sell. I will continue to have my pickup serviced at Luther GMC. Richard Medley is the most More

by ONEILLFURN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 13, 2021

Fast, friendly service. They squeezed me in even though they were booked and gave me a great deal. I was very impressed and look forward to coming back. More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Jul 16, 2021 -

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 11, 2021

The Service Center extended all maintenance and repairs to ensure the engine oil change, wiper blades, turn signal switch, and right front backing plate noise were repaired satisfactory. Sincerely, More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 11, 2021

Friendly staff in all areas I came in contact with. Visited with Daelyn in sales about potentially looking for a different vehicle. Not sure I’m ready yet. She will keep an eye out for what I’m interes More

by slundbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Sunderland
Jul 14, 2021 -

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 11, 2021

Basic oil change should be simple on a new vehicle with being pushed to add 100 additional services. Also no courtesy ride offered so had to walk over a mile back to work in 100deg temps. Not impressed. More

by SHANE.MCCOLLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
This was weeks ago I cannot remember.
Jul 12, 2021 -

Luther Family Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Jul 12, 2021 -

SHANE.MCCOLLUM responded

Feel free to email anytime or call after 5. Shane@cedfargo.com or 2185930061

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