Luther Family Buick GMC - Service Center

Always Professional service by Luther Family GMC. Received first oil change service and waited in customer service area. Treated very well and snacks are always a plus. 5-Stars. Received first oil change service and waited in customer service area. Treated very well and snacks are always a plus. 5-Stars. More

Awesome customer service across the board. From the moment I arrived at the service department, I knew I was in good hands. I recieved great information from my service advisor, snacks, a car wash an moment I arrived at the service department, I knew I was in good hands. I recieved great information from my service advisor, snacks, a car wash and a repaired vehicle. A job well done! More

Customer service and efficiency we’re not great.Long, Customer service and efficiency we’re not great. Long, long wait to even check my vehicle in, took much longer to get vehicle done based on the est Customer service and efficiency we’re not great. Long, long wait to even check my vehicle in, took much longer to get vehicle done based on the estimate they provided. Service writer was not friendly and didn’t complete the work I requested. Yet pushed more money to be spent on parts I know are good. More

Great service everyone was friendly and helpful. Everyone was great, but. I especially remember Paul McDonald doing what was needed to get the work done and the part I needed. I don’t remember for sure but was great, but. I especially remember Paul McDonald doing what was needed to get the work done and the part I needed. I don’t remember for sure but I think he was the person I talked to the Saturday before the work was done ( getting the running boards ) More

Robin got me right in and out in real good time and is great to work with. Very happy with the service and your dealership great to work with. Very happy with the service and your dealership More

Helpful and professional without intimidation. The team keeps us informed throughout the process. The concierge service is great when at work and need the vehicle in for work. Hope they continue to offer a keeps us informed throughout the process. The concierge service is great when at work and need the vehicle in for work. Hope they continue to offer after covid. More

Got us in to replace a battery when they didn’t really have the room or the time. Did it quick and got my daughter on the road again. Great place. 👍👍👍 have the room or the time. Did it quick and got my daughter on the road again. Great place. 👍👍👍 More

I hate writing review. Everyone I talked to was fine did good work. I don't have any more words to write but it makes me write 25 to submit. good work. I don't have any more words to write but it makes me write 25 to submit. More

Ron takes the car in for service and he’s a man of few words and if he isn’t satisfied I hear about it but he didn’t have any complaints except that they didn’t serve coffee this time😂we’ve bought five c words and if he isn’t satisfied I hear about it but he didn’t have any complaints except that they didn’t serve coffee this time😂we’ve bought five cars from Richard💕 More

Went above and beyond when they didn't have to by contacting the warranty company for us to see if there was anything they could financially do to help when our warranty was up. contacting the warranty company for us to see if there was anything they could financially do to help when our warranty was up. More