3,317 Reviews of Luther Family Buick GMC - Service Center
This was a very good service experience. I was informed regularly with updates on the progress. My vehicle was ready on time and as expected. regularly with updates on the progress. My vehicle was ready on time and as expected. More
The gentlemen that were my first contacts were “ excellent ”! The service repair was fast and great! The gal that took the payment was super! I believe all employees had a mask on. But: I excellent ”! The service repair was fast and great! The gal that took the payment was super! I believe all employees had a mask on. But: I saw only 9 out of 10 employees following the Covid19 “ detailed hand sanitizing “ instructions sign on the coffee maker/creamer dispenser/ water-/refrigerator machines. This was a bit disturbing since after sanitizing my hands I had firsthand contact to all of those machines before I sat down and observed the employees NOT doing what the sign asked me to do !!!!!!!! I took a picture of the sign so I could show my friends. More
Excellent Service. I had a problem with my 2017 GMC Canyon. My appointment was for 9AM and by 10:30 the problem was fixed and I was on my way. Robb informed me what th I had a problem with my 2017 GMC Canyon. My appointment was for 9AM and by 10:30 the problem was fixed and I was on my way. Robb informed me what the problem was it was taken care of by GM at no cost to me. I am very happy with the work that was done and appreciate the level of professionalism of the dealership and employees at Luther Family Buick/GMC More
I'm new to town. From past experience GMC/Chevy dealers have always treated their customers with care. In this case, Luther GMC proved to meet the standards. have always treated their customers with care. In this case, Luther GMC proved to meet the standards. More
Great customer service. Robin was very thorough in his note about my car. Every one in the shope was friendly and ready to help. Thanks. note about my car. Every one in the shope was friendly and ready to help. Thanks. More
Have always done a great job. I love that they come to Butler Machinery and pick up/drop off the vehicle - that is such a nice perk. This time I had a free old change and I asked them to check for gravel Butler Machinery and pick up/drop off the vehicle - that is such a nice perk. This time I had a free old change and I asked them to check for gravel build up in the rear wheels. They did that and still didn't charge me for cleaning then out - appreciate that! More
Very nice to work with! They make sure everything is perfect! Thank you, Luther! You are the greatest. I will buy ny bext pickup from Luther! perfect! Thank you, Luther! You are the greatest. I will buy ny bext pickup from Luther! More
Should refer to history of customers. Would have seen that you did 35000 oil check last time was in because technician said we were close enough. Then this trip did another 35000 check. This was not need that you did 35000 oil check last time was in because technician said we were close enough. Then this trip did another 35000 check. This was not needed all tgg hv at was needed was an oil change People are friendly and building is ckean More
It best us best interests information on my car. What i understand is that you have answer to the question about how ca r works. Thank you understand is that you have answer to the question about how ca r works. Thank you More
Luther Family Buick has served us for many years. We have bought several cars there, and we continue to get them serviced there! The sales and service people are friendly and professional and not aggressive, bought several cars there, and we continue to get them serviced there! The sales and service people are friendly and professional and not aggressive, and we have always been satisfied with both our vehicles and the maintenance of them. More