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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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July 22, 2020

This was a very good service experience. I was informed regularly with updates on the progress. My vehicle was ready on time and as expected. More

by DOC_CK1
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 22, 2020

The gentlemen that were my first contacts were “ excellent ”! The service repair was fast and great! The gal that took the payment was super! I believe all employees had a mask on. But: I More

by Tami
Recommend Dealer
Yes
Employees Worked With
Kari Sunderland
Jul 24, 2020 -

Luther Family Buick GMC responded

Tami, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2020

Excellent Service. I had a problem with my 2017 GMC Canyon. My appointment was for 9AM and by 10:30 the problem was fixed and I was on my way. Robb informed me what th More

by PVAAGENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2020 -

Luther Family Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2020

I'm new to town. From past experience GMC/Chevy dealers have always treated their customers with care. In this case, Luther GMC proved to meet the standards. More

by daleebest
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2020

Great customer service. Robin was very thorough in his note about my car. Every one in the shope was friendly and ready to help. Thanks. More

by IsaacA
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Luther Family Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 20, 2020

Have always done a great job. I love that they come to Butler Machinery and pick up/drop off the vehicle - that is such a nice perk. This time I had a free old change and I asked them to check for gravel More

by Dianeflesberg
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Luther Family Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 19, 2020

Very nice to work with! They make sure everything is perfect! Thank you, Luther! You are the greatest. I will buy ny bext pickup from Luther! More

by LUV2FRM
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Karlstad. Scott maybe?
Jul 21, 2020 -

Luther Family Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 19, 2020

Should refer to history of customers. Would have seen that you did 35000 oil check last time was in because technician said we were close enough. Then this trip did another 35000 check. This was not need More

by marcywilson94
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Luther Family Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 19, 2020

It best us best interests information on my car. What i understand is that you have answer to the question about how ca r works. Thank you More

by OAK.100
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Jul 21, 2020 -

Luther Family Buick GMC responded

Thank you for leaving this glowing rating. Please reach out to us if you have any other questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 18, 2020

Luther Family Buick has served us for many years. We have bought several cars there, and we continue to get them serviced there! The sales and service people are friendly and professional and not aggressive, More

by SLINDLAUF
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 21, 2020 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Luther Family Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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