3,317 Reviews of Luther Family Buick GMC - Service Center
I had to get a key made & a starter , as it magically disappeared, at dealership. ?? It was a situation, with Troy, as he had called us out of blue- saying our car was ready. We were not expecting it a disappeared, at dealership. ?? It was a situation, with Troy, as he had called us out of blue- saying our car was ready. We were not expecting it at All or needed/ want it tell when- Karen & ya agreed on . It all turned out great in end. Communication is key!! Karen worked hard with me & very kind, knowledge. Thanks !! Thx All More
I appreciate the good service at Luthers. Everything is done in a very professional way. The depts. are all very friendly and helpful. Would highly recommend to anyone needing service. done in a very professional way. The depts. are all very friendly and helpful. Would highly recommend to anyone needing service. More
The staff were friendly and knowledgeable at check in. Work was completed within a reasonable time frame and the price was as expected. Facility was clean and had hand sanitizer available. Work was completed within a reasonable time frame and the price was as expected. Facility was clean and had hand sanitizer available. More
I have bought 5 pickups from them from 2010 and had them serviced their with no problems at all. That the first dealership that I look to for any thing my wife also has bought 2 Terrains from them serviced their with no problems at all. That the first dealership that I look to for any thing my wife also has bought 2 Terrains from them More
I like the roomie showroom floor and the spacious outdoor parking the service is good and the selection of vehicles is good The building is very assessable off of interstate which is awesome for dropping veh parking the service is good and the selection of vehicles is good The building is very assessable off of interstate which is awesome for dropping vehicles off for repairs and very classy looking building More
Best in town great people to work with great service techs Did not have ride service but had a vehicle to use Check in and check out was fast and easy I have had Chevys before but I think this is a much techs Did not have ride service but had a vehicle to use Check in and check out was fast and easy I have had Chevys before but I think this is a much better vehicle More
Friendly and knowledgeable Service! The company truck was in for an Oil Change and they advised me of some concerns with the tires. I appreciated the way they informed me and gave me options. was in for an Oil Change and they advised me of some concerns with the tires. I appreciated the way they informed me and gave me options. More
Service was what I expected. However, I was disappointed cuz it was Senior Day and I pulled up and 4 employees were gathered and talking at the service desk...no physical distancing. Also no masks except fo cuz it was Senior Day and I pulled up and 4 employees were gathered and talking at the service desk...no physical distancing. Also no masks except for the young female cashier! Masks are worn to protect others! I had a mask on for their protection...how about mine?? More
The service department staff goes above and beyond! They are always willing to help with a loaner vehicle and ensure there is one ready and waiting, this is a bonus to a working mom on the run with 4 kids. are always willing to help with a loaner vehicle and ensure there is one ready and waiting, this is a bonus to a working mom on the run with 4 kids. Thank you for always taking care of us Luther! More
Had the recommended 75k service. All good except tech forgot to reset oil life but the advisor walked me through the reset process over phone forgot to reset oil life but the advisor walked me through the reset process over phone More