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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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May 15, 2020

I had to get a key made & a starter , as it magically disappeared, at dealership. ?? It was a situation, with Troy, as he had called us out of blue- saying our car was ready. We were not expecting it a More

by JAMIJAKE_7
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Blatchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 15, 2020

I appreciate the good service at Luthers. Everything is done in a very professional way. The depts. are all very friendly and helpful. Would highly recommend to anyone needing service. More

by KDSAXERUD
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 15, 2020

The staff were friendly and knowledgeable at check in. Work was completed within a reasonable time frame and the price was as expected. Facility was clean and had hand sanitizer available. More

by nickbecherwf
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Luther Family Buick GMC responded

Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 12, 2020

I have bought 5 pickups from them from 2010 and had them serviced their with no problems at all. That the first dealership that I look to for any thing my wife also has bought 2 Terrains from them More

by Pammiejr
Recommend Dealer
Yes
Employees Worked With
Troy Weist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Medley
May 13, 2020 -

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 11, 2020

I like the roomie showroom floor and the spacious outdoor parking the service is good and the selection of vehicles is good The building is very assessable off of interstate which is awesome for dropping veh More

by houskad
Recommend Dealer
Yes
Employees Worked With
Anita Hetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Weist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Loose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Luther Family Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 10, 2020

Best in town great people to work with great service techs Did not have ride service but had a vehicle to use Check in and check out was fast and easy I have had Chevys before but I think this is a much More

by bobfconst
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Luther Family Buick GMC responded

This is awesome to hear, Bob! Let us know if we can do anything else for you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 07, 2020

Friendly and knowledgeable Service! The company truck was in for an Oil Change and they advised me of some concerns with the tires. I appreciated the way they informed me and gave me options. More

by seidenschink@altru.org
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Luther Family Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 07, 2020

Service was what I expected. However, I was disappointed cuz it was Senior Day and I pulled up and 4 employees were gathered and talking at the service desk...no physical distancing. Also no masks except fo More

by KSCHUMACHER
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Luther Family Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 07, 2020

The service department staff goes above and beyond! They are always willing to help with a loaner vehicle and ensure there is one ready and waiting, this is a bonus to a working mom on the run with 4 kids. More

by RYANPFAU2
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Luther Family Buick GMC responded

Ryan, thank you for the feedback! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 06, 2020

Had the recommended 75k service. All good except tech forgot to reset oil life but the advisor walked me through the reset process over phone More

by bucholzmark
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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