Luther Family Buick GMC - Service Center

We were so impressed with Kevin and his team of workers. We had actually came from another dealership who charged us 500.00 and couldn’t tell us why the car didn’t start. Wish we would have came to you fir We had actually came from another dealership who charged us 500.00 and couldn’t tell us why the car didn’t start. Wish we would have came to you first. More

service dept. is great service dept. was on top of all my problems . sales dept. could use help! the service was very friendly and took very good care of me. thank you! service dept. was on top of all my problems . sales dept. could use help! the service was very friendly and took very good care of me. thank you! More

Very nice facility and professional staff. It was easy to get scheduled for warranty work and the job was done in a timely matter. I’d definitely recommend Luther over the competition! get scheduled for warranty work and the job was done in a timely matter. I’d definitely recommend Luther over the competition! More

Still looking for answers I have a steering issue where if you hit a bump just right it kicks into a horrifying wobble in the steering wheel. the first time it was a very rough I have a steering issue where if you hit a bump just right it kicks into a horrifying wobble in the steering wheel. the first time it was a very rough highway and started at about 45 mph. The other times where at interstate speed of 70-75 mph when I went across the bridge transition that seemed caused the wobble. You have to hit the breaks and try and get over to the side so it will stop wobbling. There is something in the system that is not correct. I left it for over a week and the did quite a bit of driving of it. I was told that all steering components are with in spec. Considering that the snow and ice that was on the running boards when I dropped it off was still there when I picked it up I find it hard to believe that it was ever inside long enough for them to have checked the steering components. I just got the there are no service bulletins so there is no issue. At some point it will happen on a slick road and end up in a wreck. More

Luther GMC is a great place to go. The employees are very helpful and friendly. I will only take my vehicle to Luther for service. very helpful and friendly. I will only take my vehicle to Luther for service. More

Very professional and fairly fast This dealership was professional and very nice. They got my vehicle in a little early and got it done in a timely manner. As I walked around the deale This dealership was professional and very nice. They got my vehicle in a little early and got it done in a timely manner. As I walked around the dealership a few workers asked if I needed help with anything. More

Very slow service Was in for an oil change 1/21/2020. Almost 2.5 hours to complete. Got it back in the check in/ out area and the left side was packed with snow. No sno Was in for an oil change 1/21/2020. Almost 2.5 hours to complete. Got it back in the check in/ out area and the left side was packed with snow. No snow going in. Like they parked in a snow bank and left it or were out screwing around in the parking lot. Not impressed with the service. More

James took care of the issue we had without hesitation. He will be the reason we will buy a vehicle from Luther again. We appreciate his professionalism. He will be the reason we will buy a vehicle from Luther again. We appreciate his professionalism. More

A vehicle Service Center that has consistent answers to a general automotive concern, finds aspects of controlled product replacements, and established satisfactory service exchanging it's techniques in a be general automotive concern, finds aspects of controlled product replacements, and established satisfactory service exchanging it's techniques in a beneficial way. Sincerely, Michael Hamner More

In my experience, I’ve received Quality work but it’s super slow. Average time for an oil change has been 1.25 hours.. my last appt., I waited 1.75 hours.. everyone is always friendly and helpful though. super slow. Average time for an oil change has been 1.25 hours.. my last appt., I waited 1.75 hours.. everyone is always friendly and helpful though. More