Luther Family Buick GMC - Service Center

Great Service!!! Service was excellent on my visit!! Just wish you would get a quick lube center so a person wouldn't have to make an appointment and then wait a week Service was excellent on my visit!! Just wish you would get a quick lube center so a person wouldn't have to make an appointment and then wait a week to get in! More

Good but Friendly and helpful staff. Unfortunately, when I got home, I found grease on the driver’s seat and on the seat of my blue jeans. Friendly and helpful staff. Unfortunately, when I got home, I found grease on the driver’s seat and on the seat of my blue jeans. More

Good friendly staff I brought my car in for a window that would not go back up the guy at the service desk came over we will get it in Friendly staff I brought my car in for a window that would not go back up the guy at the service desk came over we will get it in Friendly staff More

Very Efficient Service Department I enjoyed my whole experience. Coffee, pie and a car wash. Excellent job Luther! Troy and Adam were great ! I look forward to meeting with them again. I enjoyed my whole experience. Coffee, pie and a car wash. Excellent job Luther! Troy and Adam were great ! I look forward to meeting with them again. Thanks Ron More

Fixed I came in without an appointment and my car was fixed in less than two hours. The work was good and the personnel were very accommodating. I came in without an appointment and my car was fixed in less than two hours. The work was good and the personnel were very accommodating. More

Did not do the job I paid for Normally I would give Luther a 5 start rating and would recommend them. However, they did not rotate the tires as they were suppose to, & I know becau Normally I would give Luther a 5 start rating and would recommend them. However, they did not rotate the tires as they were suppose to, & I know because they were also suppose to look at a slow leak I had with one of my tires, and that tire is in the same spot. I had been asking for the last year and half to change the drivers side fog light and they finally changed it. However, they changed my headlight settings and when I figured it out that night, the next morning when I went somewhere I noticed my passenger fog light was out. I had stopped somewhere 1/2 hr before appointment and the passenger fog light was still working, so I'm not buying that it just happened to go out!!!!!!!!! I'm guessing he changed my setting so I would not notice right away about it not working. My center console was also gone thru, as every time I left my car for an oil change I had put stuff a certain way, so I would know that it had been gone thru. (this is the first time since I had bought my car there and had the oil changed that it had been gone thru). More

Customer Service It was like they were always thinking ahead about what we want to know and what we would need to know. Besides taking good care of our vehicles, we w It was like they were always thinking ahead about what we want to know and what we would need to know. Besides taking good care of our vehicles, we were well cared for too. More

It was Good Work was done very well, only complaint was the long way took more then an hr. Other wise really happy with the service i received Work was done very well, only complaint was the long way took more then an hr. Other wise really happy with the service i received More

Scheduled Repair The repair was completed in time as quoted. I also had an unscheduled repair completed during this visit, saving me a return trip. Thanks, Guys! The repair was completed in time as quoted. I also had an unscheduled repair completed during this visit, saving me a return trip. Thanks, Guys! More

Excellent service Really helpful and fast knew what he was doing was able to answer all of my questions I had. Gave me the right time limit on how long it would be Really helpful and fast knew what he was doing was able to answer all of my questions I had. Gave me the right time limit on how long it would be More