3,317 Reviews of Luther Family Buick GMC - Service Center
Great service! I've been a customer at Luther GMC for several years. The service department always calls if they find a repair item before fixing it. They also tak I've been a customer at Luther GMC for several years. The service department always calls if they find a repair item before fixing it. They also take the time to explain any repairs in layman's terms. More
Hitch Installation They told me an accurate time estimate & what they did afterwards to complete the work. The customer lounge was comfortable and have plenty of bottled They told me an accurate time estimate & what they did afterwards to complete the work. The customer lounge was comfortable and have plenty of bottled water to drink! Very nice! More
Good service but didn't get everything done Oil change went well but techs ran out of time trying to isolate and fix rear tailgate rattle. Forced to make a return service visit to get this probl Oil change went well but techs ran out of time trying to isolate and fix rear tailgate rattle. Forced to make a return service visit to get this problem corrected when they can have the vehicle for more than 2.5 hours. More
Great Service They are always willing to help! Leaky valve stem was done promptly! As usual, Paul saves the day. He is always accommodating and wants to get you bac They are always willing to help! Leaky valve stem was done promptly! As usual, Paul saves the day. He is always accommodating and wants to get you back on the road. More
Dedicated personnel make customers feel valued! Me check engine light was on Wednesday afternoon. The non local service center indicated Paul had no openings until next week. He responded to my mess Me check engine light was on Wednesday afternoon. The non local service center indicated Paul had no openings until next week. He responded to my message Thursday by eight. If I had my Regsl there by 11, he would try to work it in. Mark drove me home. Paul called about the purge valve and labor costs. I gave approval for the work. Paul called when the work was done. Matt picked me up. Car repair bills are never fun! But, mine was repaired, and washed, before three thirty. Thanks to the technician, Paul and the drivers. More
Always excellent service. For a number of years my husband and I have driven Buick SUVs and have had Kevin Lindgren for our service advisor. A month ago we bought a Chevy Trav For a number of years my husband and I have driven Buick SUVs and have had Kevin Lindgren for our service advisor. A month ago we bought a Chevy Traverse but will continue taking it to Luther for service and warranty work. More
Oil Change Went really well. In and out. They provided me with a rental as i thought I might be at my farm. As it was they didn’t take too long and my oil was ch Went really well. In and out. They provided me with a rental as i thought I might be at my farm. As it was they didn’t take too long and my oil was changed., tires rotated, flat fixed, and tailgate handle replaced. Thank you Luther!! More
Great service. Luther GMC is a great service center. Robin provides excellent service for as long as I have known him. Problems are always diagnosed correctly the fi Luther GMC is a great service center. Robin provides excellent service for as long as I have known him. Problems are always diagnosed correctly the first time and repaired, usually exceeding my expectations. More
Great customer service Great Customer Service by everyone at this dealership. I was impressed by the care shown by all the employees at this dealership and would recommend t Great Customer Service by everyone at this dealership. I was impressed by the care shown by all the employees at this dealership and would recommend them to all. More
Consistent horrible service Will never come back, had to deal with due to warranty work for 3 years. Kevin in service never provides good customer service always rude Will never come back, had to deal with due to warranty work for 3 years. Kevin in service never provides good customer service always rude More