Luther Family Buick GMC - Service Center

Oil change and more. Great service! Even a routine service was a pleasure. During a basic oil change they spotted a problem and were able to take care of it right away - Great service! Even a routine service was a pleasure. During a basic oil change they spotted a problem and were able to take care of it right away - no need to come back for another appointment. Thank you! More

Excellent service Paul and Kevin teamed up to get my vehicle in and out of the shop quickly. Paul's team efficiently diagnosed the problem and went right to work fixi Paul and Kevin teamed up to get my vehicle in and out of the shop quickly. Paul's team efficiently diagnosed the problem and went right to work fixing it. The final price was beneath the original estimate and I couldn't be happier. More

Heartwarming Service I was needing service for my 2017 GMC and I asked to be on a wait list. The Fargo GMC service team kept in regular contact with me to secure an appoi I was needing service for my 2017 GMC and I asked to be on a wait list. The Fargo GMC service team kept in regular contact with me to secure an appointment. They sent remind emails and texts leading up to the appoinrltment. When I arrived for my appointment I was treated like a queen by Paul McDonald and team! More

Fast and friendly! I brought my pickup in for a supposed paint chip and they were able to buff it out and it was supposed to be gone for a week and I got a back within t I brought my pickup in for a supposed paint chip and they were able to buff it out and it was supposed to be gone for a week and I got a back within the half hour. I was very pleased with the service and the friendly staff. More

poor customer service They called at 140 pm let me know my car is ready. I asked if they could pick me up since they gave me ride back to my house at 7am. Paul stated he wo They called at 140 pm let me know my car is ready. I asked if they could pick me up since they gave me ride back to my house at 7am. Paul stated he would let the driver know. I called back to Paul's phone at 3pm and left a message, when are they going to pick me up? I called the main phone number at 4pm, they transfer back to service dept., they stated the driver is on a route. I got there at 530pm, a family member gave me ride. The driver or the service dept did never called back. I had to find my car in the parking, they didn't washed my car and there was no plastic sheet on my seat and paper on the floor! the person at the front desk to pay my bill, wasn't very nice! I explained to her what happen, all she stated she let the driver know. More

Always great service The part that was the problem was fixed, thus i was saved from the cost of buying a new part. Very happy about the price. The part that was the problem was fixed, thus i was saved from the cost of buying a new part. Very happy about the price. More

Repair of wheel bearing and tie rod. They were very helpful and courteous. They got me in the shop in a very timely manner. The mechanic got the issues fixed in a timely manner. Ther They were very helpful and courteous. They got me in the shop in a very timely manner. The mechanic got the issues fixed in a timely manner. There were no surprises. More

Very Helpful Went in for an oil change and transmission flush. Also thought I might have an oil leak. Service members tracked down a differential leak and spent Went in for an oil change and transmission flush. Also thought I might have an oil leak. Service members tracked down a differential leak and spent extra time fixing so I could go on a scheduled trip the next day. They also took care of a tire leak. More

Service Had to get a part replaced and while the car was in for service it was determined that there was a recall that needed work. My stay was longer than an Had to get a part replaced and while the car was in for service it was determined that there was a recall that needed work. My stay was longer than anticipated but the service employees kept me informed so I could take the shuttle instead of waiting the entire time. More

Always helpful and courteous to senior citizens! I was driving to an appointment, and saw my check engine light was on. I called and left a message for Paul in service, telling him I was going to dri I was driving to an appointment, and saw my check engine light was on. I called and left a message for Paul in service, telling him I was going to drive to the dealership, leave my car, and whatever appointment was available the next day, or later, I would take it. Paul returned my call, and confirmed that would be fine. Paul got my car in the next morning, and Paul called to discuss what Ron found when working on the car. Chad picked me up to come in for my vehicle. Robin went to bring my car into the building for me. What a group of employees you have at Luther! I would recommend your service group.to everyone! More