Luther Family Buick GMC - Service Center

Got the job done I brought my 2016 GMC Sierra in for my last free oil change and tire rotation. It was brought to my attention that I was due for a 15,000 mile inspec I brought my 2016 GMC Sierra in for my last free oil change and tire rotation. It was brought to my attention that I was due for a 15,000 mile inspection. Ok, I guess this won’t be free today:) I don’t know if an hour and a half is a traditional wait time for the work I had done, but I was in no rush. The facility is very nice and clean with refreshments and awesome snacks. The work Luther did was great I am sure. My only complaint is that both times I have taken my truck to Luther, the service technician made a point to ask if I wanted a car wash and I sad “yes” Unfortunately, both times my car came back to me dirty. Don’t bring it up if you don’t plan to do it. More

Excellent service and customer advice. Joe took care of my appointment and checked to see if I was up to date on service recommendations. Advised me that my cabin filter needed to replaced. Joe took care of my appointment and checked to see if I was up to date on service recommendations. Advised me that my cabin filter needed to replaced. More

Quality and people were great tooooooo long Everything was top notch unbelievable experience except duration. Oil change, tire rotate took 2 hours. I was estimated 45 minutes to an hour so I w Everything was top notch unbelievable experience except duration. Oil change, tire rotate took 2 hours. I was estimated 45 minutes to an hour so I waited More

First Class Service Solution Kevin and the Luther service team pay attention to all the details. From keeping me informed and providing estimates of time to an app that updates a Kevin and the Luther service team pay attention to all the details. From keeping me informed and providing estimates of time to an app that updates and let’s you review and pay your bill. They get my highest rating for service and accuracy. More

Okgreat! They are talented, and brilliant, and incredible, and amazing, and show stopping, and spectacular, and totally unique, and completely not the same as They are talented, and brilliant, and incredible, and amazing, and show stopping, and spectacular, and totally unique, and completely not the same as any other dealership I have ever been to. More

Oil changed It was an odd waiting room I looked at vehicles and got a sales pitch from saleman it took much longer than I thought that it would It was an odd waiting room I looked at vehicles and got a sales pitch from saleman it took much longer than I thought that it would More

Exceptional customer service! Robin went above and beyond for us while our vehicle was getting repaired! Always kept in contact on how things were coming along and was quick to res Robin went above and beyond for us while our vehicle was getting repaired! Always kept in contact on how things were coming along and was quick to respond when I had a question. It is great customer service that keeps us coming back! More

Warranty work Have a couple of odd things go wrong with my 2017 Acadia. One fixed already at no cost to me and the other will be fixed as soon as the part comes in Have a couple of odd things go wrong with my 2017 Acadia. One fixed already at no cost to me and the other will be fixed as soon as the part comes in. Never dreamed either of these issues would be covered, but they are! Makes me super happy there is no out-of-pocket to me. More

Efficient Service for Yukon XL Pre scheduled work was easy from appointment to pickup. First use of service; I received answers, text updates and electronic payment; that was easy! Pre scheduled work was easy from appointment to pickup. First use of service; I received answers, text updates and electronic payment; that was easy! Thank you. More

Heater fan repair oil change replaced some parts and checked Rob is nice to work with. Explains things well and we trust his judgment in what repairs need to be made. He always calls to give us the info we need. Rob is nice to work with. Explains things well and we trust his judgment in what repairs need to be made. He always calls to give us the info we need. More