Luther Family Buick GMC - Service Center

I scheduled my oil change 3 weeks in advance. Showed up at my scheduled time for a routine oil change and tire rotation. It took almost 2 hrs! This should not have taken this long. I asked how m Showed up at my scheduled time for a routine oil change and tire rotation. It took almost 2 hrs! This should not have taken this long. I asked how much longer due to weather and the bus dropping my kids off at my house. Thank the lord my neighbor was home because my kids would have been waiting on the door step. Next time, if there is one, I will not schedule it any time after noon! It was ridiculous how long it took. Not impressed at all. More

Very helpful to get you exactly what you want. Made the experience easy and comfortable. No pressure at all. Made the experience easy and comfortable. No pressure at all. More

Excellent sales service from begining to end. Kudos to Samantha Poer who helped us get our desired vehicle. She was engaged, very knowledgeable and had a good balance of friendliness and professi Kudos to Samantha Poer who helped us get our desired vehicle. She was engaged, very knowledgeable and had a good balance of friendliness and professionalism. She was always ready to answer questions, has kept us updated on vehicle status and assist with ordering additional an accessory prior to vehicle pick up from dealership. We are very pleased indeed! Finance was excellent also. Tony Emmerich was on point and financial transactions went very smooth. Wonderful team at Luther Family Buick GMC Fargo. 5 of 5 Stars. More

Very nice very clean very friendly people working there. Will continue to do business with them Will continue to do business with them More

Dealership is good but service was not as expected. My simple request of checking air in 4 tires along with oil change was totally ignored 2 days later and I have air pressure warnings. My simple request of checking air in 4 tires along with oil change was totally ignored 2 days later and I have air pressure warnings. More

They were great to work with and Robyn went out of his way to help me. I truly appreciate how they worked it into their schedule so i wouldn't be stranded without a working vehicle in this climate. way to help me. I truly appreciate how they worked it into their schedule so i wouldn't be stranded without a working vehicle in this climate. More

Always great customer service - we had a little issue with the new vehicle - it was promptly taken care of the next day. Friendly atmosphere at the dealership with the new vehicle - it was promptly taken care of the next day. Friendly atmosphere at the dealership More

I appreciate their friendly service staff. They get the job done! They offer a courtesy car to bring me home and pick me up. They get the job done! They offer a courtesy car to bring me home and pick me up. More

We had our vehicle serviced on a sat we were able to get in earlier than scheduled. All the help was courteous, professional and very helpful. in earlier than scheduled. All the help was courteous, professional and very helpful. More

It was clear that customers are treated with care and respect. Taking me home and then picking me up when my car was ready was special. respect. Taking me home and then picking me up when my car was ready was special. More