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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews
Call Service Center (701) 356-7100

3,317 Reviews of Luther Family Buick GMC - Service Center

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July 11, 2022

It was great that Andrew could get my vehicle in on short notice. I appreciated that, and he was able to get a service check also as I requested. More

by cherylk123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 14, 2022 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 10, 2022

Was in a pinch for a Saturday morning. Had my pickup towed to the the service department. Paul McDonald got it squealed in to be fixed on the same day. Very satisfied. More

by Derek Gooselaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback, Derek! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle or any of the work that was done! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 10, 2022

Friendly staff, did good work and got me out in a timely manner. I will be back next time I need a oil change More

by Erichoakley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2022 -

Luther Family Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Erich! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 09, 2022

Great staff easy to talk to. Did great helping me find the perfect running boards for6 truck. More

by rjmelbye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Grosz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2022 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 09, 2022

Good service, took a while longer than they said it would to be serviced which was annoying but they did a good job More

by HALLY.EVENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Luther Family Buick GMC responded

Thanks for your great review, HALLY.EVENSON. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 09, 2022

Very friendly customer service. They gave me an early service time, also a. ride to & from my home which I appreciated. Thanks. More

by Sharonstieningnd
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2022 -

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 08, 2022

The Service Center was prompt to accept and acknowledge the crucial repairs necessary to immediately comply with the manufacturer specifications, certified recommendations, and the inspections guaranteed r More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2022 -

Luther Family Buick GMC responded

Thank you so much for taking the time to write such great feedback, Michael! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 08, 2022

I always have a great experience at the service department. The personal are helpful and courteous. More

by BARB.GEBEKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 08, 2022

Went above and beyond what he had to do to take care of me. Wonderful More

by Esabdrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 08, 2022

Great service got me in and did what I needed to get done. Very satisfied More

by Joshua_david_moen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2022 -

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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