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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
August 25, 2022
Making the appointment was not difficult. Checking in was on time and the service performed was completed in a timely manner. I recommend Luther to my friends whenever I hear a complaint abou Checking in was on time and the service performed was completed in a timely manner. I recommend Luther to my friends whenever I hear a complaint about other dealers service. Keep up the good work! More
by ajlemley
Verified CustomerEmployees Worked With
Terry (the lady)
August 25, 2022
Bought vehicle new from your dealership always serviced by you. 50,000 miles. I Asked that air filter be checked as never had been changed. Obviously it needed replacing. Also needing replacement was air q by you. 50,000 miles. I Asked that air filter be checked as never had been changed. Obviously it needed replacing. Also needing replacement was air quality filter. It was never called to my attention that these needed replacement many miles earlier. ???? More
by lesterjstuber
Employees Worked With
Not sure of names
August 25, 2022
I have been a customer for 20 years since we moved back to Fargo. I have been very pleased with the dealership overall but service stands out especially Brian who I normally go to. His customer service is to Fargo. I have been very pleased with the dealership overall but service stands out especially Brian who I normally go to. His customer service is above and beyond expectations which I very much appreciate. More
by Skip
Employees Worked With
August 25, 2022
Everybody is so friendly. They got me in and out for my oil change. Thanks They got me in and out for my oil change. Thanks More
by misty_jeanotte
Employees Worked With
August 24, 2022
We had looked online and went to the lot the evening before to window shop a select few cars. I called Terry the next morning and he had the vehicle setting out front for us to look at and test drive. before to window shop a select few cars. I called Terry the next morning and he had the vehicle setting out front for us to look at and test drive. We decided to purchase and everything went fine but it did take 3 hours total to complete the purchase. Overall it was a good experience, thank you! More
by jmsmette
August 24, 2022
Great service, although just like everywhere, need more help, it would make the service move more fast...It is hard to find people to work these days help, it would make the service move more fast...It is hard to find people to work these days More
by joevikes
Employees Worked With
August 23, 2022
Terry Wicklow is the main reason I started coming to you. Now I'm starting my three lease the service can't be beat. Now I'm starting my three lease the service can't be beat. More
by CROSSHAIRMAX500
August 23, 2022
Very friendly staff. Salesman Z aka Tim was very helpful and very knowledgeable. I felt welcome Salesman Z aka Tim was very helpful and very knowledgeable. I felt welcome More
by hesse70
