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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
June 24, 2022
Top notch customer service. Terry bent over backwards to make sure my truck was perfect and that it was set up the way I wanted. All staff I enounterde were hellpful pleasant an Terry bent over backwards to make sure my truck was perfect and that it was set up the way I wanted. All staff I enounterde were hellpful pleasant and efficient. All were a credit to Luther Ford. More
by koued
Verified Customer
June 23, 2022
Friendly service. Had an oil change in morning as afternoons can be busy. Tech went over service report as to status of vehicle. No up sell on items not needed. Had an oil change in morning as afternoons can be busy. Tech went over service report as to status of vehicle. No up sell on items not needed. More
by RICK.ANDERSEN
Employees Worked With
No name
June 23, 2022
The service and the service assistant were excellent he treated me nicely honestly and fairly for the needs that I was having I appreciate everything that they have done for me treated me nicely honestly and fairly for the needs that I was having I appreciate everything that they have done for me More
by r_doll1
June 23, 2022
When I pulled up to the Quick Lane I was greeted by a friendly gentleman. As always a great experience. friendly gentleman. As always a great experience. More
by rogrocks
Employees Worked With
June 22, 2022
Tim in sales and Ethan in finance were excellent. It’s my 3rd F150 from Luther and I’ll be back! It’s my 3rd F150 from Luther and I’ll be back! More
by Ryan
June 22, 2022
Just was such a cold and not very good experience for us to get told something different than what we were told at purchase of vehicle to get told something different than what we were told at purchase of vehicle More
by Troland
Employees Worked With
June 22, 2022
I was very disappointed. Weren't able to repair rattle in dash. Ranger pickup was still well within warranty and substantial rusting of underbody was observed but dealer an Weren't able to repair rattle in dash. Ranger pickup was still well within warranty and substantial rusting of underbody was observed but dealer and Ford would not cover necessary repairs to remove rust. Very unhappy. Discussed with service manager and no recognition of responsibility. More
by RKLUCK
Employees Worked With
June 21, 2022
Very busy, easy to communicate what you want done, efficient, good coffee & cookies, on time efficient, good coffee & cookies, on time More
by rondanelson071
Employees Worked With
June 21, 2022
Very organized in helping us find the perfect vehicle even though we live two hours away. even though we live two hours away. More
by joi.ingman
