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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
April 11, 2022
Low on oil after oil change and asked for them to grease the u joints because they don’t ever but should on a LOF. But didn’t and told me that they were greaseless. Had to get on the floor and show they wer the u joints because they don’t ever but should on a LOF. But didn’t and told me that they were greaseless. Had to get on the floor and show they were grease zerkes are. Not the first time I had to do this there. More
by garrett.toring
Verified CustomerEmployees Worked With
Isaac Williams
April 11, 2022
Everyone was great to deal with explained everything well and what was going on very nice and personable and what was going on very nice and personable More
by bill345
Employees Worked With
April 11, 2022
I am always pleased with the work that the dealership does for me. I would recommend them to anyone. does for me. I would recommend them to anyone. More
by TRAVIS.LEMAR
April 10, 2022
The misc. charge on the oil change feels like a hidden fee and does lend itself to building good customer relationship. charge on the oil change feels like a hidden fee and does lend itself to building good customer relationship. More
by DDTONSFELDT
Employees Worked With
April 10, 2022
Very pleasant, does through work, Gets work done timely matter and very personal and very helpful. matter and very personal and very helpful. More
by binnyandbenny
Employees Worked With
April 10, 2022
Great people to work with. No sales pressure like at other dealerships. Very accomodating and listens to customers. No sales pressure like at other dealerships. Very accomodating and listens to customers. More
by FIECKN
Employees Worked With
April 09, 2022
Good service rep that worked with me and took care of the issue that happened after they worked on it issue that happened after they worked on it More
by jackwnvci
Employees Worked With
April 08, 2022
Good about responding to messages in regards to location and status of the delivery of the new vehicle. and status of the delivery of the new vehicle. More
by HOLSKARSGARD
Employees Worked With
April 08, 2022
Parts installed were definitely above market cost. Was surprised to get a bill for $150 for simply checking whether my heated steering worked. Was surprised to get a bill for $150 for simply checking whether my heated steering worked. More
by MANLY44
Employees Worked With
April 08, 2022
I always receive good service and the employees are very helpful. I had a question about my 2020 explorer and one of the service guys took the time to show me a few things about my car that I had questions helpful. I had a question about my 2020 explorer and one of the service guys took the time to show me a few things about my car that I had questions about.. . More
by duane.hauck
Employees Worked With
