Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,100 reviews
May 23, 2023
Purchased a used truck. Had Tim Z for a sales representative and made this purchase easy. He provided excellent customer service. Had Tim Z for a sales representative and made this purchase easy. He provided excellent customer service. More
by sfaeth47
Verified Customer
May 23, 2023
Awesome salesman and paperwork person, very personal in all of my visits in all areas all of my visits in all areas More
by hdcrawford
May 23, 2023
Luther Family Ford in Fargo has always been very easy to work with. Through work I am in contact with Steve or Brian almost daily and they always get me scheduled very quickly. I am in charge of Fleet Mai work with. Through work I am in contact with Steve or Brian almost daily and they always get me scheduled very quickly. I am in charge of Fleet Maintenance for an ambulance service so this is very important, More
by SAHELMER
May 23, 2023
Was very easy to work with listened to me and got what we wanted would recommend to anyone wanted would recommend to anyone More
by PTZEVEN
May 22, 2023
I always bring my car here. I was surprised when they told me I had an oil leak after they changed the oil. I don’t know why that would be. They told me I had to go to the servi I was surprised when they told me I had an oil leak after they changed the oil. I don’t know why that would be. They told me I had to go to the service dept for that. More
by Balzumco
Employees Worked With
Someone doing oil changes
May 22, 2023
Luther Ford is a place you can trust to take care of your vehicle. Excellent service. vehicle. Excellent service. More
by OLDJAN
Employees Worked With
Other Employees :
Cassie at Reception area-excellent -she helped me set up a Ford Pass app on my phone -she was very patient and kind with this old lady (I’m not very good with technology and she just took care of it even when I was taking up a lot of her time).
May 22, 2023
Offsite scheduling service had difficulty finding my vehicle from previous visits. Took way too long to get a recall repair scheduled. Hard to provide more information as my appointment is still two wee vehicle from previous visits. Took way too long to get a recall repair scheduled. Hard to provide more information as my appointment is still two weeks out. Survey seems a little premature. More
by kevorkiank
Employees Worked With
Someone in the call center?
May 21, 2023
Josh and everyone were great to work with. Great refreshments offerings, play area for children. Very happy with the service and my new Ford Explorer! Great refreshments offerings, play area for children. Very happy with the service and my new Ford Explorer! More
by deb.mick.82
May 21, 2023
For having no appt got in and out pretty quickly. ..service friendly. Asked them to check the cabin filter and the did....very dirty ..service friendly. Asked them to check the cabin filter and the did....very dirty More
by medtecdawn2
Employees Worked With
Don't know...it was a lady that kept me informed of progress
