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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

January 23, 2023

I felt that this time I was being pressured into repairs or services. Also prices are getting outrageous $132 for an oil change and cabin air filter. Thinking it is time to review my options and go somewh More

by babs197335
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luki Pusey
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Very fast and up front about everything, very good at answering all my questions and don’t pressure you at all. Very good experience More

by no2
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Terry Wicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Trevor was great to work with, had the car ready. Joel will be missed, always liked to visit with him. More

by grabs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevor Mell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Bechtold
January 22, 2023

They’ve done a good job to make sure I’m happy and always explain everything clearly. But again the one thing I wasn’t pleased with was the cleanliness of my vehicle when done. Lots of dirt and grime marks f More

by OSCARMeyer50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Great customer service. Excellent communication and explanation of the diagnosis of my truck. Will definitely return for future service More

by LYNNETTEJANSSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

They were awesome at getting my car in right away to diagnose, had a rental car ready for me. In and out right away, great service More

by KGPERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Excellent service. Was in and out in 30 minutes. Had been expecting a 1 1/2 hot wait!! More

by DHENTGES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Very good service and good work done at Luther Ford. Had a great experience with the dealership. More

by DHAGER3763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

It was a wonderful experience! Everyone was very knowledgeable, polite, and amazing to talk to and work with! More

by Bre VanderBush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred
January 20, 2023

The garage was clean and there were no one just standing around. I believe her name was Anna, she was very accommodating. The courtesy ride was such fun. More

by THOMAS.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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