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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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February 24, 2022

Service was quick and excellent. Eric did an amazing job communicating with me while I was in Mexico and Dillon picked up my vehicle from hotel and then he also picked myself and h More

by NDProud
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Johnson
February 24, 2022

Great and fast customer service. Communication was awesome about the work being performed and timelines. More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
February 23, 2022

The third time I brought the vehicle in, they seemed to have found the problem. However, I don't agree to their policy of having to pay 100.00 dollars each time you bring it back.WHEN THE THREE appointment More

by LMSVENBY06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2022

Very professional and precise and on time service. technicians and staffs were very respectful and Knowledgeable More

by Saeedh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson, Justin Raymond
February 21, 2022

Was an hour early for an oil change, and they fit me in right away. Very pleased. More

by jason.david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
February 19, 2022

Luther treats you like family and they have always offered me world class service and sales More

by TMSTRINDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Norris
February 19, 2022

Good service, work performed excellent! Quality parts! Excellent place to wait for my car! Free coffee and cookies More

by COWBOYJIMJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
February 18, 2022

This is the first time that I set an appointment instead of just showing up. I was in and out in 30 minutes. They changed my oil and rotated my tires. Very polite guys and they even vacuumed my car. Thank More

by LARSONK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

Great service every time we bring a vehicle in. The service/parts department is very well run. More

by jake m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
February 18, 2022

Brought my truck in for a recall issue. Dropped it off in the morning and they had it completed and ready to go before lunch. I've always had friendly and fast service! More

by jhemmer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
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