Back

Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

Sort by
October 01, 2022

Luther Ford is a great dealership. Very friendly and are good at explaining services. They are prompt and thorough. They have a nice waiting area and great cookies!!! More

by diane.kerber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Luther Family Ford responded

Thank you!

October 01, 2022

U lost my business, so thanks corwin for the new car. I wouldnt have needed it if mine hadn't be wreck by Ford and because Luther sent me out on the road twice with a malfunctioning car and I almost go More

by tbosch27
Recommend Dealer
No
Employees Worked With
Brian Bendickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager, Travis Dickinson
October 01, 2022

We were grateful for the helpful service technicians. Also the waiting room and warm cookies were awesome. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Luther Family Ford responded

Thank you!

September 28, 2022

They finished my service quickly and completely. They had a question regarding my service and called me to confirm the detail right away without delaying my service at all. More

by Clay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Luther Family Ford responded

Thank you!

September 28, 2022

They were fast and to the point. I knew what to expect. There was no pressure to add services to my oil change. More

by mvanderw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Luther Family Ford responded

Thank you!

September 27, 2022

Quality products, quality service and quality customer care are what I experience and expect from Luther Ford in Fargo. Technicians service my vehicles like my vehicles are their patients. I appreciate t More

by Harley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
Oct 05, 2022 -

Luther Family Ford responded

Thanks!

Oct 05, 2022 -

Harley responded

Please add me to your email list. Harlan Bultema harpeg69@yahoo.com

September 27, 2022

I appreciate being able to be seen quick when an issue comes up. Example my speakers went out somehow and a buzzing noise filled my pickup. I drove there and they had someone come out to get that to sto More

by HOEFER11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mosher
September 26, 2022

The service was done quick and the people I worked with were very courteous and polite. I would definitely go back for service here again. More

by theswicks0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names.
September 25, 2022

Fast, friendly, customer service. Completed oil change quickly, took care of a splash guard issue. More

by kristina.duncan0587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

Short line to get the in and friendly service by the staff and service team More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Anderson
...
83
...