Luther St. Cloud Honda

Friendly non pressured Very friendly and knowledgeable staff who did not put competition down! Open to questions and if unknown found the answer. Salesman was patient and un Very friendly and knowledgeable staff who did not put competition down! Open to questions and if unknown found the answer. Salesman was patient and understanding. More

Great communication Buying a used car is always difficult but even more so when you are not on the lot looking directly at the cars. However, Scott at Luther St Cloud Ho Buying a used car is always difficult but even more so when you are not on the lot looking directly at the cars. However, Scott at Luther St Cloud Honda was able to bridge that gap with great communication via text and voice calls. He kept me up to date on the status of the car, answered questions and provided me with a fair upfront quote. By the time we were on the lot all we had to do was test drive, pay and drive away with our new car. Seamless process with no surprises. Thanks Scott! More

Great job Came in with check engine light flashing. Even with computers down service found the problem. Did great job of getting warranty work done and covered Came in with check engine light flashing. Even with computers down service found the problem. Did great job of getting warranty work done and covered More

First Visit We are new to the area and needed to find a new dealership to handle our service needs on our CRV. The online appointment process is simple and inclu We are new to the area and needed to find a new dealership to handle our service needs on our CRV. The online appointment process is simple and includes reminders. Dane, the sevice advisor, was informative and friendly and found we had an open recall that we were not aware of. The work was performed while I waited and completed in the timeframe quoted and done correctly for the quoted price. We have found our new dealership. More

Greased up my windshield I came in for an airbag recall. Fast service, was in and out with one short hiccup; I was asked if I wanted to do extra service on parts I already rep I came in for an airbag recall. Fast service, was in and out with one short hiccup; I was asked if I wanted to do extra service on parts I already replaced recently. The man who talked to me was very nice and seemed to be trying to do the best job possible by offering to do more work on my car that needed to be done according to the mechanic who inspected my car while doing the airbag change. The problem is is that my fluids that the mechanic was claiming to be bad had recently been changed. My transmission fluid specifically had been entirely flushed, along with having a new transmission filter put in. The mechanic said the fluid was dirty, but it was the exact same color as the OEM fluid I originally flushed it with. Another weird thing I noticed was that my windshield gained some smudges. My windshield already had a couple smudge marks from myself before I went into the dealer, I'll admit, but it had a lot more rub marks on it after I got it back from the mechanic, which seemed a little disappointing. Besides all of this, I ultimately wasn't forced into doing anything to my car and my windshield was already not perfectly clean. I just wanted to give my experience and would suggest not to 100% trust the diagnostics done on your vehicle when it's from Luther Honda. More

Love this place! Always have a great experience! Never have to wait long. Always get right in. Everyone is always friendly and helpful. Been coming here since they o Always have a great experience! Never have to wait long. Always get right in. Everyone is always friendly and helpful. Been coming here since they opened and never had a problem. More

Easy, timely and friendly. The customer service was outstanding and has been every single time I have gone there. The service center seems to care about customer comfort as much The customer service was outstanding and has been every single time I have gone there. The service center seems to care about customer comfort as much as satisfaction. More

Joshua Anderson was fantastic. Josh was very friendly and helpful. He walked me through the process and helped co-workers at the same time. It didn't affect our timeliness for the Josh was very friendly and helpful. He walked me through the process and helped co-workers at the same time. It didn't affect our timeliness for the transaction. He's the kind of sales co-worker we all wish we had. Nice guy, nice dealership, great product. He represented USAA well. Highly recommended. More

Great experience I enjoyed the sales experience at Luther, my salesman was very helpful and easy going, no pressure and a very nice environment in which to do business I enjoyed the sales experience at Luther, my salesman was very helpful and easy going, no pressure and a very nice environment in which to do business. More