Luther St. Cloud Honda

Easy to schedule my quarterly service I believe in keeping my Honda in first class operational shape, so I perform routine maintenance on a quarterly basis. The service tech's recognize I believe in keeping my Honda in first class operational shape, so I perform routine maintenance on a quarterly basis. The service tech's recognize my concern and appreciate the brand loyalty that I have to Honda and to Luther. More

Friendly,knowledgeable It was nice going to a car lot where the salesman knew what was on the lot and was knowledgeable about the car that we test drove. This was the 2nd c It was nice going to a car lot where the salesman knew what was on the lot and was knowledgeable about the car that we test drove. This was the 2nd car my wife and I had purchased through Luther auto and we will definitely go back again More

Great experience very knowledgeable Sales took the Time to explain all functions of the car answered all my questions was a great experience From the friendly staff and meeting all of my Sales took the Time to explain all functions of the car answered all my questions was a great experience From the friendly staff and meeting all of my needs That I was looking for in a car More

Outstanding Service! Kind,Considerate Service Staff Awesome! Great customer service, prompt response, personal communication. Talked through all the concerns and we felt confident with our decision to r Awesome! Great customer service, prompt response, personal communication. Talked through all the concerns and we felt confident with our decision to repair an expensive issue. More

Thank you. Thanks to your inspection at the maintenance service, you found an oil leak, that could have been a serious problem. You worked with the extended warr Thanks to your inspection at the maintenance service, you found an oil leak, that could have been a serious problem. You worked with the extended warranty people, and the repair is complete. More

Above & Beyond Purchase! Competitive Pricing & Great Service We purchased a used Odyssey and I was impressed with the excellent customer service. We drove 120 miles one way and these gentlemen stayed after hours We purchased a used Odyssey and I was impressed with the excellent customer service. We drove 120 miles one way and these gentlemen stayed after hours on Saturday in inclement weather... that’s probably an understatement... horrendous weather to allow us time to select a vehicle and finish our purchase. Pat was incredibly patient, kind, and helpful answering my questions over the phone prior to our visit. He took great care of us during our visit. Greg was extremely friendly and helpful over the phone and took the time to introduce himself when we arrived even though we weren’t working specifically with him. Donnie was very helpful and exceeded my expectations in helping us find the right vehicle. We also received a follow up call after purchase to thank us for coming in and make sure we made it home safe. I feel the vehicles we were looking at were priced fairly within the current market range. My only complaint is the vehicle I purchased needed a set of brakes and rotors and we didn’t realize something was wrong until we were on the way home. My expectation is that it should have been addressed prior to selling/listing the vehicle, as I feel it would have been a simple fix for the dealer. I will be checking with them for any future purchases and would recommend this team to others. Thank you for time and care! A Happy Mom in a Minivan More

Online sales I didn't step foot in the dealership, I only dealt with Josh by text and phone conversation! I inquired about a vehicle which I found online and he wa I didn't step foot in the dealership, I only dealt with Josh by text and phone conversation! I inquired about a vehicle which I found online and he was very good about not being too pushy but informative! He couldn't match what another dealership was offering so he graciously gave me the go-ahead to go to the other dealer! He was not rude or anything!! He was actually very helpful in giving the other dealer the info about our call! I'm happy that he got the "bird dog"! Sorry we couldn't make the deal!! More

Awesome customer service!! Our Honda Element had an issue as my husband was passing through St Cloud. He dropped the Element of at Luther St. Cloud. When I picked it up the next Our Honda Element had an issue as my husband was passing through St Cloud. He dropped the Element of at Luther St. Cloud. When I picked it up the next day, it initially ran well, but then/began sputtering again. I dropped it off again and they offered me a loaner vehicle to use. When I picked the Ele ment up the next day, I was nearly home ( 50 min away) when it acted up again. Rather than have me drive back to St Cloud, they delivered a loaner to my home and drove the Element back to the shop. Today they delivered the Element to our home--and it's running great! The best part about this experience?? They charged us after the initial fix but not for the two subsequent visits, nor for the car rental. The customer service at Luther St Cloud Honda is nothing short of phenomenal!! More

Service Helpful and friendly. Good updates provided as service being completed. The waiting area was large and comfortable. Honest and helpful staff that assi Helpful and friendly. Good updates provided as service being completed. The waiting area was large and comfortable. Honest and helpful staff that assisted us for service. More