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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.8
3,502 Reviews

3,502 Reviews of Luther St. Cloud Honda - Service Center

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March 17, 2022

Everyone is professional, friendly and takes the time to answer questions as well as explain what is being done. The facility is pristine and pleasant. I enjoy sitting reading a book. This place is very cla More

by DWHIMZY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Luther St. Cloud Honda responded

We are humbled by your kind words about our Team. Our goal is 100% customer satisfaction. Thank you so much for your business. We look forward to working with you again!

March 16, 2022

Great service and people skills so keep up the good work good service thank you More

by MASTER.CROSBY29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Theisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, Steve Walsh, Mark Hieb
Mar 17, 2022 -

Luther St. Cloud Honda responded

Thank you for your kind words about our Team. We appreciate your business!

March 16, 2022

Very friendly service agents, predicted amount of time to complete service and were prompt in completing the job. They were efficient and willing to answer questions and explain additional service needs. More

by JAELECY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Luther St. Cloud Honda responded

Glad to hear that our Team made good use of your time, answered questions and explained what needed to be done. Customer satisfaction is so important to us. Thank you for choosing Luther St. Cloud Honda!

March 16, 2022

They did a very good job. I have been going to this dealership for 15 years More

by ACSTERNBERG
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Luther St. Cloud Honda responded

Your loyalty to our Dealership means so much to us. Thank you for choosing Luther St. Cloud Honda!

March 16, 2022

It was my first visit to the dealership and the service was amazing. Thank you so much for putting my worries at ease. More

by Amy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Luther St. Cloud Honda responded

Amy we're happy that your first visit was a 5 star experience! It's nice to know that our Team put you at ease. We look forward to your next visit.

March 15, 2022

The service department is friendly and helpful! The waiting area is comfortable and offers a variety of seating areas and amenities. More

by jleistico1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Luther St. Cloud Honda responded

Your kind words mean so much to us. Thank you for your business. We look forward to seeing you again!

March 15, 2022

As always, Dane was great in handling this service visit. We always feel as a valued customer with Dane More

by arthennington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Luther St. Cloud Honda responded

Thank you for your kind words about Dane. We are fortunate to have Dane on our Team. We look forward to seeing you again!

March 15, 2022

Friendly staff, right on time. Nice waiting area. Coffee machine didn't work, however! Visited with sales staff while waiting for vehicle. More

by ckrengel46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We appreciate your business.

March 14, 2022

Fast, efficient, courteous. Got my car in and out quickly. Communication done through text which was helpful More

by e_korynta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Luther St. Cloud Honda responded

It's nice to know that our Team got you back on the road quickly. Thank you for choosing Luther St. Cloud Honda.

March 12, 2022

The staff are friendly and helpful. The service was done in reasonable time. Nice facilities More

by Richard.malecek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rothstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Luther St. Cloud Honda responded

Your kind words about our Team mean alot to us. Customer satisfaction is very important to us. Thank you for your business.

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