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Luther St. Cloud Honda - Service Center
St. Cloud, MN
3,503 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,503 Reviews of Luther St. Cloud Honda - Service Center
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February 22, 2020
I have just one suggestion. Could your service department please place a paper mat on the floor before getting in and out of the vehicle to avoid getting the floor matts dirty with shoe prints. department please place a paper mat on the floor before getting in and out of the vehicle to avoid getting the floor matts dirty with shoe prints. More
by IMO.KALLA
Verified CustomerEmployees Worked With
February 22, 2020
Well initially dealt with Keith about electrical problems then Casey during my visit. Primary problem was new battery drained X2. Second issue was on/off right turn and Kane change camera. Cause of sho then Casey during my visit. Primary problem was new battery drained X2. Second issue was on/off right turn and Kane change camera. Cause of short not found and the Accord was test started at Luther three times w/o problems . However the Camera issue remains. Casey notified. I will gave to bring it back. Rental. And service costs were paid. More
by Erik
February 22, 2020
Everything was fantastic as always. Stacy is a gem get that lady a raise! We’ve gotten both our Honda Civic and CR-V from you guys and it’s always been a joy to work with anyone we come in contact with. that lady a raise! We’ve gotten both our Honda Civic and CR-V from you guys and it’s always been a joy to work with anyone we come in contact with. More
by MHageman
Employees Worked With
February 21, 2020
Poorly inspected. On my first oil change, found neither cabin or air filter had been changed. Both filthy. Looked like they had not been changed since factory installed then. they asked me if I replaced a cabin or air filter had been changed. Both filthy. Looked like they had not been changed since factory installed then. they asked me if I replaced a tire, l said no. so one new tire had been replaced should have been all four tires for all wheel drive. Don’t know who replaced one new tire but that should have been found at there inspection. I should have been told. Could be reason my tire pressure light keeps coming on a lot. Called about tire pressure light and didn’t get a very good explanation. They basically thought I was stupid. Water spots on vehicle that they could not remove. Was due to their sprinkler system when they watered the lawn. I would highly not recommend there detailing and service departments. More
by pamelaprincipal
February 19, 2020
Dane is always friendly & takes care of our needs. He keeps informed and updated on what our Honda needs as far as additional service and future items to watch for. Great job!! keeps informed and updated on what our Honda needs as far as additional service and future items to watch for. Great job!! More
by CDFOLK751
Employees Worked With
February 18, 2020
Not real happy. Spent $700 to get a noise under my hood diagnosed & repaired. Replaced a a/c bearing. Noise persisted. Brought it back. Missed diagnosed. Replaced the timing belt. (No charge), but that wou diagnosed & repaired. Replaced a a/c bearing. Noise persisted. Brought it back. Missed diagnosed. Replaced the timing belt. (No charge), but that would have only cost $160. Do I do spent about $540 more than if they would have done it right the first time. No refund. Still makes the noise, but just not as bad. Now what? More
by clelandmike0136
February 18, 2020
Dean is a great representative of Luther Honda. He always acts very professional and sincere when taking in writing up your vehicle and does the same when he says goodbye. acts very professional and sincere when taking in writing up your vehicle and does the same when he says goodbye. More
by Tim
Employees Worked With
February 16, 2020
Great service from the parts department to the service department. Enjoyed buying the vehicle at Luther Honda St Cloud. I would recommend them to anyone looking for new or used. department. Enjoyed buying the vehicle at Luther Honda St Cloud. I would recommend them to anyone looking for new or used. More
by RJG9313
February 15, 2020
Great service! The work was completer in a very timely manner and it was nice getting a ride back to our home. Thank you much manner and it was nice getting a ride back to our home. Thank you much More
by baucktodd
Employees Worked With
February 15, 2020
We worked with Dane and once again he made the entire service visit go very well. He was very knowledgeable about what was going on with our vehicle. service visit go very well. He was very knowledgeable about what was going on with our vehicle. More
by watkin
Employees Worked With
