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M'Lady Nissan

Crystal Lake, IL

4.9
1,539 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,539 reviews

May 31, 2026

Great experience with Hugo! He truly cares about his customers and goes above and beyond every time More

by emanuelm1250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Strohmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Marciciak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

M'Lady Nissan responded

Dear Emanuel, Thank you for taking the time to leave us a great review! We're thrilled to hear that you had such a positive experience with Hugo. He truly takes pride in caring for his customers, and it's wonderful to know that his dedication and commitment to going above and beyond made such a strong impression. We appreciate your kind words and are grateful for the opportunity to earn your business. We'll be sure to share your feedback with Hugo and the rest of the team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 29, 2026

Very convenient location, nice waiting area; willingness to find inventory if it is not on location. More

by Blendertjp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Westermeyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

M'Lady Nissan responded

Thank you for sharing your experience at M'Lady Nissan! We're delighted to hear that you found our location convenient, enjoyed our waiting area, and appreciated our willingness to locate the right vehicle when it wasn't available on-site. We're especially pleased to hear that Anthony Barbaro provided you with a positive sales experience and helped make your new vehicle purchase a smooth one. Your recommendation means a great deal to us, and we truly appreciate you choosing M'Lady Nissan. If you need any further assistance, please don't hesitate to reach out. Thank you again for your business! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 29, 2026

This dealership real help me out get me in a new vehicle after my bankruptcy chapter 7. More

by brian620811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

M'Lady Nissan responded

Dear Brian, Thank you for sharing your experience at M'Lady Nissan! We're honored that Hugo Duran, Scott Ryan, and Ryan Hummel were able to help you get into a new vehicle following your Chapter 7 bankruptcy. We understand that this can be a challenging situation, and we're glad our team was able to assist you and make the process a positive one. Your recommendation means a great deal to us, and we truly appreciate the opportunity to earn your business. We hope you're enjoying your new Nissan and look forward to serving you for many years to come. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 29, 2026

Anthony really took care of us during the entire process of purchasing our new car. Very happy! More

by RLP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

M'Lady Nissan responded

Dear RLP, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that Anthony Barbaro took great care of you throughout the entire process of purchasing your new car. Making sure our customers feel supported every step of the way is very important to us, and we're glad Anthony delivered that experience. We truly appreciate your recommendation and are delighted to know you're happy with your purchase. Enjoy your new Nissan! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 28, 2026

They're always very friendly, courteous and helpful. They deliver what they promise, and the don't try to oversell you. More

by thomlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Halabrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Marciciak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

M'Lady Nissan responded

Dear Thom, Thank you for sharing your experience with our service team at M'Lady Nissan! We're delighted to hear that Peter Halabrin, Ryan Marciciak, and Scott Hoak provided friendly, courteous, and helpful service throughout your visit. It’s especially rewarding to know that you felt no pressure and that our team delivered exactly what was promised. We truly appreciate your recommendation and your kind words about our transparency, communication, and workmanship. Thank you for trusting us with your Nissan service needs! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 28, 2026

Everyone at the dealership was incredibly helpful and friendly from start to finish. They truly made me feel at ease and treated me just like family, making the whole experience completely stress-free! More

by Zorianna-i
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil Zlahoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

M'Lady Nissan responded

Dear Zorianna, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Anthony Barbaro and the entire team made you feel comfortable and welcomed throughout the entire process. Treating our customers like family and providing a stress-free experience is exactly what we strive for. We truly appreciate your kind words and recommendation. Congratulations on your new Nissan, and thank you for choosing M'Lady Nissan! If you need any further assistance, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 27, 2026

Are a great people. . I’m so happy the bay my car . I’m have old the help an d need to bay my car . Tony is a great person and professional.tk More

by jessevicencio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

M'Lady Nissan responded

Dear Jesse, Thank you for sharing your experience at M'Lady Nissan! We’re so happy to hear that Anthony Barbaro was able to help you with your new car purchase and provide professional service throughout the process. Your kind words about Tony and our team truly mean a lot to us. We appreciate you choosing M'Lady Nissan, and we’re glad we could make your car-buying experience a positive one. If you need any further assistance, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 27, 2026

He was very helpful and personable while I was trying to purchase a vehicle.And it was a all around pleasant experience at this dealership. More

by michaelbarbaro69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

M'Lady Nissan responded

Dear Michael, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that Anthony Barbaro was helpful and personable while assisting you with your vehicle purchase. It’s great to know that your experience at our dealership was pleasant from start to finish. We truly appreciate your recommendation and thank you for choosing us for your Buick purchase! If you need any further assistance, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 26, 2026

This dealership was very helpful in finding what I was looking for. They were all super friendly and kind. Any questions you need, they will answer them! More

by benitoguzman14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

M'Lady Nissan responded

Dear Benito, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that our team was very helpful in finding exactly what you were looking for and that everyone was friendly and kind throughout the process. It’s great to know that all of your questions were answered and that you felt supported every step of the way. We truly appreciate your recommendation and thank you for choosing M'Lady Nissan. Enjoy your new Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

I love this place! ! I have bought 3 cars and my 2 daughters and mom also. We trust Hugo the salesman and won’t go any where else. Hugo IS awesome!! More

by yrosado001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

M'Lady Nissan responded

Dear Yrosado001, Thank you for your continued loyalty to M'Lady Nissan! We’re incredibly grateful to hear that you and your family have purchased multiple vehicles from us over the years. It means so much to know that you trust Hugo and continue coming back because of the excellent service he provides. We’re thrilled to hear that Hugo has made such a positive impact on your car-buying experiences and that he continues to take great care of you and your family. Your recommendation and kind words truly mean the world to us! If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com