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M'Lady Nissan
Crystal Lake, IL
1,348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 11, 2023
We purchased our 4th vehicle at M'Lady on Saturday. Sebastian was our salesman. Very polite, knowledgeable, professional and a pleasure to work with. All of the staff we have worked with through the Sebastian was our salesman. Very polite, knowledgeable, professional and a pleasure to work with. All of the staff we have worked with through the years as well as the service department have been a pleasure to work with. A very top notch dealership. More
by phillip8912
Employees Worked With
Drew Westermeyer, SEBASTIAN SPROCH
December 02, 2023
I had the pleasure of visiting the Nissan Mlady showroom recently and wanted to share my exceptional experience, particularly with salesperson Sebastian. From start to finish, my interaction with Sebastian recently and wanted to share my exceptional experience, particularly with salesperson Sebastian. From start to finish, my interaction with Sebastian and the entire team left me thoroughly impressed and satisfied. Upon entering the showroom, Sebastian greeted me with a warm welcome and a genuine eagerness to assist. His professionalism and extensive knowledge about the Nissan vehicles were immediately apparent. Sebastian patiently listened to my preferences and expertly guided me through the available options, showcasing a deep understanding of each vehicle's features and specifications. What truly stood out was Sebastian's dedication to ensuring that I found the perfect fit. His approach was customer-centric, offering valuable insights without any pressure. His friendly demeanor and willingness to address all my queries made the entire car selection process smooth and enjoyable. Sebastian's coordination in arranging the test drive was seamless, allowing me to experience the vehicle firsthand. His attention to detail and commitment to providing personalized assistance throughout the purchasing process were truly commendable. Moreover, post-sales, Sebastian ensured that I was well-acquainted with the car's features and functionalities. He took the time to explain maintenance schedules and assured me of ongoing support for any future assistance or inquiries. In summary, my visit to Nissan Mlady showroom was elevated by Sebastian's exceptional service. His dedication, professionalism, and genuine care for customers exemplify the standards of excellence at Nissan Mlady. I highly recommend Sebastian and the entire team for anyone seeking a delightful and stress-free car buying experience. Warm regards, Soumith More
by krishnasoumith
Employees Worked With
SEBASTIAN SPROCH
November 29, 2023
I bought my car in early November 2023 and Luis was awesome, didn't push anything on me like most dealerships, understood the financial situation, I'll be back to buy my next car in a year for sure as awesome, didn't push anything on me like most dealerships, understood the financial situation, I'll be back to buy my next car in a year for sure as long as he's there. Regarding M'Lady itself, they have nice cars, work with you, all around a reputable place to buy a good nice car. Will recommend More
by 2018Focus
Employees Worked With
Luis Ruiz
November 17, 2023
Anthony was Awesome! Even though there was a mix up, he did his best to give us a great experience! Highly recommend him!! Even though there was a mix up, he did his best to give us a great experience! Highly recommend him!! More
by rachaelmh96
Employees Worked With
Bryan Murphy, Severo Gonzaga, ANTHONY BARBARO
