Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
MINI of Fairfield County
Darien, CT
1,008 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,008 reviews
March 24, 2021
Service was fine. Video was plus. BUT I bought my car less than 3 yrs ago but hag 39k miles on it so wasnt covered. You can track how many miles the car has gone. Just saying, with Lexus I would have re less than 3 yrs ago but hag 39k miles on it so wasnt covered. You can track how many miles the car has gone. Just saying, with Lexus I would have received a notice that I was about to go over to see if I wanted to bring it in More
by MBOW1966
Verified CustomerEmployees Worked With
Other Employees :
Vince Robustello, Peter Reed, Liz Escobar
Helpful March 23, 2021
Walking into service department felt like an episode of Cheers!! Everyone knows your name and has a big smile. Heck I am going to stop in once a week!! Cheers!! Everyone knows your name and has a big smile. Heck I am going to stop in once a week!! More
by MARTY.HACKEL
March 23, 2021
Great service, very happy with it overall. I liked that I was kept up to date on what was being done to my car and when it would be ready. Every employee I spoke to was super nice and helpful. was kept up to date on what was being done to my car and when it would be ready. Every employee I spoke to was super nice and helpful. More
by ANGELAM
Employees Worked With
Peter Reed, Liz Escobar
March 23, 2021
Service staff seem to be busy but tries.Actual Service staff seem to be busy but tries. Actual work/problem solving can be better. There should be another mini dealership closer. Without second a Service staff seem to be busy but tries. Actual work/problem solving can be better. There should be another mini dealership closer. Without second and third options available, it can show in work performance. More
by ATOPIER001
March 22, 2021
Peter Reed could not be more helpful and is just wonderful to work with!! He always looks after me and my Mini Cooper Ruby! Many thanks for all the TLC! Fabritzio Reda is also a 5 Star dealer wonderful to work with!! He always looks after me and my Mini Cooper Ruby! Many thanks for all the TLC! Fabritzio Reda is also a 5 Star dealer to work with. More
by Gingerspicecat
March 21, 2021
We have been driving Minis different models for 15 years. We had good service over all all those years.; especially the service department. John was excellent & now is is retiring & Peter is great at prese We had good service over all all those years.; especially the service department. John was excellent & now is is retiring & Peter is great at present. More
by STEPHENPHCHEUNG
Employees Worked With
Peter Reed
March 19, 2021
This team runs a tight ship. They answered calls promptly. Kept me informed. Were courteous and went the extra mile to care for my car promptly. Kept me informed. Were courteous and went the extra mile to care for my car More
by COREY45
Employees Worked With
March 18, 2021
Management - Joe and Finance Manager were outstanding . Prompt response on offering and next steps pertaining to our Mini lease ( happens to be our 5th Mini) Prompt response on offering and next steps pertaining to our Mini lease ( happens to be our 5th Mini) More
by ALEX.SANTINI24
Employees Worked With
Other Employees :
Finance Manager - I cannot recall her name
March 18, 2021
Very friendly, well informed and good communication. Peter is the best service representative i have dealt with in many years. Loaner service also very good. Peter is the best service representative i have dealt with in many years. Loaner service also very good. More
by FERRNIC1
Employees Worked With
Peter Reed
March 17, 2021
Always great to work with and are always thorough. Service performed quickly and they are excellent at communicating with their customers and giving an an entire overview of what has been serviced on Service performed quickly and they are excellent at communicating with their customers and giving an an entire overview of what has been serviced on the vehicle. More
by DEANNANICOLE6
Employees Worked With
