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Mac Haik Chevrolet

Houston, TX

4.8
2,986 Reviews
Thank you for visiting Mac Haik Chevy Houston's #1 volume new vehicle Chevy dealer and Houston's only 18 time Chevrolet Dealer of the Year. We live with purpose in our pursuit to take care of our customer's while carrying the largest selection of new Chevrolet's in Houston as well as all surrounding areas. Also through Mac Haik Automotive Groups extensive dealer network we also have access to over 2000 quality preowned vehicles saving you time and money. It's always worth the trip to I-10 and Kirkwood for a great selection of new and used cars trucks and SUV's. We are centrally located to almost anywhere in the greater Houston. Come in and Get that great Mac Haik Feeling!
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11711 Katy Fwy.

Houston, TX

77079

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Showing 2,986 reviews

January 28, 2021

Very easy to deal with. Good employees. Very easy to deal with. Good employees. Very easy to deal with. Good employees. Very easy to deal with. Good employees. More

by Dmac3232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Flores
Feb 02, 2021 -

Mac Haik Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

January 03, 2021

I did not have a good experience with Mac Haik Chevrolet. The salesman, Javier did not go over the vehicle with me like most salesmen have in the past. I did not even realize the 2020 Trax model that I bough More

by Kboyer1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier, salesman. Scott, finance.
Jan 05, 2021 -

Mac Haik Chevrolet responded

We’ve received your comments and are reviewing your feedback with our team.

December 04, 2020

Learn about "Mac Haik Finger Pointing" before you buy!I Learn about "Mac Haik Finger Pointing" before you buy! I have purchased many cars during the last 30+ years and I can easily say, my Mac Haik buyin More

by Corvette Fan
Customer Service
Recommend Dealer
No
Employees Worked With
AJ Black, Mike Artinian, Farran Pruitt, and many others.
Dec 10, 2020 -

Mac Haik Chevrolet responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

Dec 12, 2020 -

Corvette Fan responded

Thank you for your response in which you stated that my buying experience was not up to your “…dedication to customer satisfaction.” Clearly, I am a very dissatisfied customer. If your statement is sincere, I find it odd that you would not have tried to contact me to get to the bottom of a bad sales experience. Surely, my contact information is still on file with your sales department. As the problems surrounding the purchase digressed over the last months, I did reach out to you on two occasions through your website email. Both times I detailed the problems I was having with Mac Haik personnel and requested your help for a resolution. I did not get a response from you directly as a result of either of my attempts. I can only assume that rather dealing with the matter yourself, you chose to delegate the problem back to the same people who were the cause of the problem. If you are sincere about providing a remedy for the problems created by your employees, I would rather you ask the Mac Haik personnel (A. J. Black, Mike Artinian, Faraun Pruitt) for their notes about this transaction prior to your having a conversation with me. Once you have this information, both of us will be in a better position to discuss the matter in more depth. Feel free to call sometime during the next week, but please do not leave me hanging as others at your dealership have done in the past. Until an acceptable remedy is provided, my opinion of Mac Haik Chevrolet stands. **************************************************************** 1/4/21 It's over three weeks later and I have heard nothing from MacHaik Chevrolet. For some reason I thought that the General Manager's public claim of being "...dedicated to customer satisfaction" may have been genuine and that he was reaching out to correct the errors of his staff. With absolutely no attempt on the part of Josh Potts to contact a clearly dissatisfied customer of his dealership it must be clear to all who read this review that his response was nothing more than window dressing. It's now obvious that a policy of deception and broken promises is systemic at Mac Haik Chevrolet and it starts at the top. My recommendation to anyone considering a purchase at Mac Haik Chevrolet is that you avoid this dealership at all costs.

September 21, 2020

Customer Service is amazing. Richard Smith was very attentive, patient, and professional. This is my first Ford and I love my new truck!! I would definitely recommend Mac Haik Chevrolet! More

by septemberfire80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Sep 24, 2020 -

Mac Haik Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Josh Potts, General Manager, jpotts@machaikchevy.com, (281)-596-6240

April 21, 2020

Best Repair Works I bring my truck to get serviced here and I have never had any issues! Mac Haik Chevrolet has amazing staff members throughout the entire dealership! More

by Lauren Rutherford
Recommend Dealer
Yes
Employees Worked With
LARRY PATTERSON
Apr 22, 2020 -

Mac Haik Chevrolet responded

Lauren, thank you for the feedback! We are happy to hear about your positive experience at Mac Haik Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

April 18, 2020

Mac Haik represents the true definition of "American Greed"! I have been a Corvette enthusiast and owner since I was 19 years old. Over the last 45 years I have owned 8 Corvettes. I am currently driv More

by Tewzrus
Recommend Dealer
No
Employees Worked With
Freddy
Apr 20, 2020 -

Mac Haik Chevrolet responded

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Apr 23, 2020 -

Mac Haik Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our sales department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Josh Potts, General Manager, jpotts@machaikchevy.com, (281)-596-6240

April 15, 2020

Wonderful customer service at Mac Haik Chevrolet! Everyone is always so friendly here not only when you buy a car but even when you take it to get serviced! More

by Victor Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 21, 2020 -

Mac Haik Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Josh Potts, General Manager, jpotts@machaikchevy.com, (281)-596-6240

April 10, 2020

Amazing! Mac Haik Chevrolet has really blew me away with the way they provide the best customer service! I went in with a price in mind, I would not pass that More

by Douglas Lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 14, 2020 -

Mac Haik Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Josh Potts, General Manager, jpotts@machaikchevy.com, (281)-596-6240

April 06, 2020

amazing price Just bought my new Silverado here for an amazing price! Mac Haik Chevrolet offers the best pricing you will not find anywhere else. I had gone to vari More

by Betteann Suzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe
Apr 14, 2020 -

Mac Haik Chevrolet responded

Betteann, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Josh Potts, General Manager, jpotts@machaikchevy.com, (281)-596-6240

March 09, 2020

Best Service Mac Haik Chevrolet has the greatest team! From buying your car to getting it serviced they do not disappoint. Just how they treated me when buying the More

by Karilynn Rebeka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe
Mar 12, 2020 -

Mac Haik Chevrolet responded

Thanks for the kind words, Karilynn! Regards, Josh Potts, General Manager, jpotts@machaikchevy.com, (281)-596-6240

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