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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,246 Reviews

2,246 Reviews of Mac Haik Chevrolet - Service Center

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April 20, 2025

Great service! Larry made sure I was taken care of. Highly recommend this dealership. Thanks. More

by voltaire.sonnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lebeck
Apr 20, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 19, 2025

Great service and the staff is always pleasant to work with at anytime!! Please go by and see them!! More

by MELODY_HUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 18, 2025

I had the same advisor the last 2 times there (for the same problem). She was late for both appointments and the appointment started with someone filling in for her. Therefore, she did not get to hear me More

by WSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neisha Diaz
Apr 19, 2025 -

Mac Haik Chevrolet responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Antione Burks, General Sales Manager, 281-596-6230

April 18, 2025

First service center I have been to that had to back out multiple cars on several occasions. It was my first service so It was not clear that a separate express line was available for my service. The staff More

by derrick.parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie
Apr 19, 2025 -

Mac Haik Chevrolet responded

Thank you for bringing this to our attention, Derrick, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Antione Burks, General Sales Manager, 281-596-6230

April 18, 2025

Erdwin Dominguez and the sales manager (don't remember his name) were very nice and a pleasure to deal with!!! More

by ROBERTSGT3
Recommend Dealer
Yes
Employees Worked With
Faraun Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erdwin Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 17, 2025

Outstanding service while awaiting repair for vehicle would consider using dealership for future repairs again More

by Ofservery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 16, 2025

I reserved service to have a key fob programmed for my vehicle. The service was quick and efficient taking care of a recall as well. More

by J3L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lebeck
Apr 16, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 16, 2025

I have always got great service and Kala in service department always kind. The hold department is great. More

by charlesj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 15, 2025

100 percent best service ever! Highly recommend Mac Haik Chevy, they do really care about people and taking care of their customers. More

by LELEBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lebeck
April 14, 2025

It’s fast and good customer service That is my best service center I ever had More

by ADISUMSSAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Hellman
5.0
This rating includes all reviews, with more weight given to recent reviews.