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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,392 Reviews

2,392 Reviews of Mac Haik Chevrolet - Service Center

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August 19, 2025

No follow ups. Cannot get a hold of someone to get the status. Rude customer service reps. More

by Car owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neisha
Aug 19, 2025 -

Mac Haik Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address any concerns you may have? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Antione Burks General Manager 281-596-6359

August 19, 2025

Alex was very good at keeping me informed of the status of my car while it was in the body shop being repaired. More

by emcanally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Guerrero
Aug 19, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 18, 2025

The Service and personnel are great. Completion of work was swift and thorough with no snags. More

by WILLIAMNOWLIN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 17, 2025

We are thrilled with our purchase of a 2025 Chevy Tahoe from Mac Haik Chevrolet. Abel Sixtos made the whole process easy and personal — he listened to what we wanted, answered every question, and truly mad More

by PHIL84
Recommend Dealer
Yes
Employees Worked With
AJ Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Sixtos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 16, 2025

Muy servicial y muy rápido el servicio, me encanta que se preocupan por sus clientes y le envían recordatorios cuando se acerca el servicio del vehículo. More

by jimenezleo2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 16, 2025

They did a really good job. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. More

by jasonozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Casteel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Charles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Cassels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Godinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Chatman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hayden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Hellman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 15, 2025

Awesome customer service Multi point inspection was done, and the service advised me about what services are recommended at mileage. Tire pressure was adjusted to what tire pressure I wanted. Thanks ag More

by a.martus74
Recommend Dealer
Yes
Employees Worked With
Lane Johnson
Aug 15, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 15, 2025

I have to go inside to find my service advisor which is fine. No multi point inspection report attached like my previous two services. Overall it was an ok but clearly my previous services were more impres More

by zhengchaotian
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ortiz
Aug 15, 2025 -

Mac Haik Chevrolet responded

Providing a 5-star experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 15, 2025

Excellent service! 1 hour to do a tire rotation and oil change it’s pretty good. More

by Victor Sanchez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 14, 2025

Very easy and fast transaction. Everyone was very helpful. The process awas seamless with everyone working together. More

by RLEONHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director