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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,435 Reviews

2,435 Reviews of Mac Haik Chevrolet - Service Center

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August 15, 2025

Awesome customer service Multi point inspection was done, and the service advised me about what services are recommended at mileage. Tire pressure was adjusted to what tire pressure I wanted. Thanks ag More

by a.martus74
Recommend Dealer
Yes
Employees Worked With
Lane Johnson
Aug 15, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 15, 2025

I have to go inside to find my service advisor which is fine. No multi point inspection report attached like my previous two services. Overall it was an ok but clearly my previous services were more impres More

by zhengchaotian
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ortiz
Aug 15, 2025 -

Mac Haik Chevrolet responded

Providing a 5-star experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 15, 2025

Excellent service! 1 hour to do a tire rotation and oil change it’s pretty good. More

by Victor Sanchez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 14, 2025

Very easy and fast transaction. Everyone was very helpful. The process awas seamless with everyone working together. More

by RLEONHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 14, 2025

Excellent place to do business with, very professional and organized. Will definitely refer my friends. More

by ALICE02081950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Juarez, Brian Castro
Aug 14, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 13, 2025

All the employees are very respectful, courteous and kind they got to you fast got the job done right , everyone that helped me gets five stars, thanks to the legendary Robert Wolf. More

by nealhahn1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Mac Haik Chevrolet responded

Thank you for choosing Mac Haik Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 13, 2025

Don’t respect the way customers showed up I wait 3hrs Customer get there same reason 1-1/2” hr after me leave first After they finish my vehicle is setting at the parking lot for 30 mins and no one More

by JTREJ1983
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one is on the list
Aug 13, 2025 -

Mac Haik Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Antione Burks General Manager 281-596-6359

August 13, 2025

My rear view camera is all of a sudden showing the Chevy emblem and it was definitely not doing that before I brought it in. The camera looks pushed inward. My clear door edge protector film on the drive More

by ALOPEZBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier
Aug 13, 2025 -

Mac Haik Chevrolet responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Antione Burks General Manager 281-596-6359

Aug 14, 2025 -

ALOPEZBBA responded

Calixto Lopez 713-775-3697 alopezbba@hotmail.com I sent you a text to the number you provided.

August 12, 2025

Service quick lane was prompt and courteous. All my needs and expectations were and surpassed. thank you More

by JVILLARREAL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo
Aug 12, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 11, 2025

These guys and gals work so hard to make sure every customer is well taken care of in a timely manner. Thank More

by cruth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

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