Maita Toyota of Sacramento

Thomas was great in being flexible and making time for my wife and I to come in and test drive the vehicle. Ira spent time explaining the financial aspect of the contract and took a customer first approach. wife and I to come in and test drive the vehicle. Ira spent time explaining the financial aspect of the contract and took a customer first approach. More

Arrived early, the Team got me in and on my way. All requested work completed in a timely manner. Great service as always. Great customer service. requested work completed in a timely manner. Great service as always. Great customer service. More

Two hours is not an all day wait for someone without an appointment, so actively trying to turn customers away does not appear very practical. appointment, so actively trying to turn customers away does not appear very practical. More

The usual great service from great people. I am pleased with Maita Toyota and recommend them to others frequently. I might have gotten the same service done elsewhere for less money but I’ll stick with Mai with Maita Toyota and recommend them to others frequently. I might have gotten the same service done elsewhere for less money but I’ll stick with Maita as I trust them More

This dealership is exceptional. They take care of my car maintenance and repairs. They don't "find" madeup "repairs" to pad the bottom line. The staff seem interested in taking care of the work quickly so maintenance and repairs. They don't "find" madeup "repairs" to pad the bottom line. The staff seem interested in taking care of the work quickly so you can be on the road again. More

Brought my car in to get the power steering hose replaced and Dwayne was really great about letting me know the progress, updates, and fixing a mistake that was made by Toyota and still made the whole proces and Dwayne was really great about letting me know the progress, updates, and fixing a mistake that was made by Toyota and still made the whole process a positive experience. More

Friendly helpful reasonably priced. I had to reschedule a couple of times because of family illness and they were very accommodating. I bought my car from this dealership in 2007. I’ve had it serviced there couple of times because of family illness and they were very accommodating. I bought my car from this dealership in 2007. I’ve had it serviced there ever since and it’s always great More

The service was fine. What I don’t like is how long it takes to check in, even with an appointment. Also, they often forget to reset the maintenance light and I have to go back. takes to check in, even with an appointment. Also, they often forget to reset the maintenance light and I have to go back. More

This is not my first time at this dealership, the technician that attended to me was professional and genuine with her work. I will schedule another visit soon brake pads technician that attended to me was professional and genuine with her work. I will schedule another visit soon brake pads More

Service is below my expectation; the rate should be below the ZERO; I dropped my car today around 7:30 for my regular services. The service supervisor told me I would wait for 3 to 4 hours because they are the ZERO; I dropped my car today around 7:30 for my regular services. The service supervisor told me I would wait for 3 to 4 hours because they are busy. Around 11: 30, he came back, and he told me that they did not touch my car and I have to wait another 3 hours to get my car back, so that's mean my car regular services will take around 7 hours not 3 or 4 hours .and after 4 hours I LEFT AND DID NOT GET MY REGULAR SERVICES, THEY WASTE MY TIME, and this is the 2nd time happened with me. I think you have to pay attention to the service department system if you are busy or don't have enough staff to do the services don't accept or check in the cars and waste our time for nothing. The next day, I went to another Toyota dealership they did all services in less than 2 hours. I bought my car from you, and I was thinking of buying my wife's car; because of your poor customer service, I will not be back, and I already take my business elsewhere, and I will not recommend you to anyone in the future. Thank you More