Maita Toyota of Sacramento

I bought my wheels from Costco, and I have them rotated there for free. For some reason, Maita Toyota does not offer the oil change only package. Instead, the minimum package you can buy is an oil change w there for free. For some reason, Maita Toyota does not offer the oil change only package. Instead, the minimum package you can buy is an oil change with a tire rotation, which is $69.99. This doesn't work for me because obviously I am not going to pay $69.99 for an oil change. I can get an oil change for much less from Jiffy Lube or Midas. What value does Maita offer that's worth $69.99 versus their competitors? I don't see it. Not a good value and I won't be coming back unless I need to repair something. More

My experience was nice and smooth, I got in and out without any issues! Everyone was very cautious on following covid protection not just for themselves but for the customers as well. Great Job!!! without any issues! Everyone was very cautious on following covid protection not just for themselves but for the customers as well. Great Job!!! More

One of the best dealerships I been to. Great customer service, fair pricing, and friendly staff. Their waiting room is very spacious and clean. Definitely will go back. service, fair pricing, and friendly staff. Their waiting room is very spacious and clean. Definitely will go back. More

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Prices went way up, and service was ok, had truck 7 hours for oil change and A/C check. Then wanted 800$ to fix a 4.95$ house and recharge with 134. I got it done for 110.00. Rip- for oil change and A/C check. Then wanted 800$ to fix a 4.95$ house and recharge with 134. I got it done for 110.00. Rip- More

Disappointed that first service was incomplete and had to come back a week later. Technician forgot to put gasket during oil change, and caused oil to leak on garage floor. And I got different stories on t come back a week later. Technician forgot to put gasket during oil change, and caused oil to leak on garage floor. And I got different stories on the condition of the tires. Lots of back and forth. Appreciated they tried to make things right, but it was a hassle. Wish they had the expert advisors from years ago — Marlon, Bob, Mark, etc. I don’t think these new advisors know what they are doing. More

I had an appointment for an oil change and that took over three hours. This is not typical of this service shop and I’m hopeful that it is not the standard of care that I should expect moving forward. I don’ three hours. This is not typical of this service shop and I’m hopeful that it is not the standard of care that I should expect moving forward. I don’t know what was going on or who may have scheduled in error but it should be remedied. I’m putting two stars for them completing the oil change and determining appropriate maintenance repairs. More

Terrible service. I started with a rep named Pablo. After waiting two hours, a lady came over and told me i should change my filters and i had a nail in my front tire. I agreed to the work. After an After waiting two hours, a lady came over and told me i should change my filters and i had a nail in my front tire. I agreed to the work. After another hour and 15 minutes, I went to check. The lady that talked with me was gone and the new lady told me it would be another 30 minutes. After 45 minutes, Karina (an excellent service rep who had worked with me before came over seeing my frustration). I told her the problem and she found Pablo. After venting, he went to find my car and a few minutes later reappeared with my final paper work. Your new system does not work. Three different people I had to deal with to get my car done in a timely manner. 4 Hours to change the oil, put in two filters and fix my tire leak, Thank goodness for Karina's help in finding Pablo. More

Very good customer service, Pedro handled my transaction at Maita, he was very professional and informative and he informed me of my approximate wait time, which you guy’s at Maita had done before his estim at Maita, he was very professional and informative and he informed me of my approximate wait time, which you guy’s at Maita had done before his estimate, This is one of the nain reasons why I come here to Maita off of Auburn Blvd, Courteous, Cooperative and Compliant to my needs, and excellent and resolving problems or any issues with my vehicles. Thank You for Your Service, Sincerely, Thomas K. Baird More

Maita service center has always been the place where I bring my vehicles. But this time the initial diagnostic was not correct but still costly. I had to bring it back because the problem was not resolved bring my vehicles. But this time the initial diagnostic was not correct but still costly. I had to bring it back because the problem was not resolved. Finally a supervisor technician took a test ride with me and he made accurate findings. I spent more time and money this time but the job was done right. I am satisfied. More