Maita Toyota of Sacramento

I brought my 2012 Prius to have the battery recharged. It was the original battery, 10 years old, warranty 3 years. I was told by the service agent that they would check to see if my battery would hold It was the original battery, 10 years old, warranty 3 years. I was told by the service agent that they would check to see if my battery would hold charge and if not, I would have the option of replacing. He gave me the price of a new battery and told me the warranty is for 7 years. I decided to give the service team the go ahead to replace the battery if needed. I really appreciated being given the option. The service team tried twice to charge my old battery but it did not hold the charge. So I got a new battery. More

My first time bringing the car in for maintenance. Really appreciate the time and the effort. Great customer service. Look forward to the next visit. NOTE: Listing Colette Shouger because I never Really appreciate the time and the effort. Great customer service. Look forward to the next visit. NOTE: Listing Colette Shouger because I never had chance to rate her. She gets 5 stars for great customer attention and sensitivity to my needs/time schedule. Would have never purchased car at this dealership if it were not for her. More

6 month maintenance Jason Saephanh was very pleasant and the wait time for my vehicle was minimal. Waiting area was clean and there was social distancing. Jason went ove Jason Saephanh was very pleasant and the wait time for my vehicle was minimal. Waiting area was clean and there was social distancing. Jason went over everything that was done to the vehicle. More

Everything was on schedule as planned. When I came in they told me 6hrss., and it was only 5. The Uber was right on time, from the make, model and license plate and drivers name and the color of the car they told me 6hrss., and it was only 5. The Uber was right on time, from the make, model and license plate and drivers name and the color of the car. I felt comfident driving with a stranger, which I normally don’t. More

I always ask for Luis because I can depend on honesty and integrity. He makes sure we address every issue in the most cost effective way. integrity. He makes sure we address every issue in the most cost effective way. More

Kevin Yang provided extraordinary customer service and Lindsy Cooley went over and beyond with her expertise in financial services. Yes I would recommend to others. Lindsy Cooley went over and beyond with her expertise in financial services. Yes I would recommend to others. More

Service was great. I was able to leave my car earlier than app and still was done as expected. Jason was very helpful and friendly than app and still was done as expected. Jason was very helpful and friendly More

Scheduled Maintenance Everything went according to plan. COVID Safety protocols were in place. Got both email and text reminders for my appointment. Couldn’t have been easi Everything went according to plan. COVID Safety protocols were in place. Got both email and text reminders for my appointment. Couldn’t have been easier. More

Service and minor repair. Service representative was very helpful, explained what needed to be done, and advised me of "standard" options which would be done only if necessary, Service representative was very helpful, explained what needed to be done, and advised me of "standard" options which would be done only if necessary, saving considerable money from the "standard" service option. Jason Saephanh went way beyond the call of duty for a minor purchase helping me with information to repair some scratches, including choosing the right color and then coming to my car and explaining how to properly prep and use the repair paint. More

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