Maita Toyota of Sacramento | Page 272

Fool me once I purchased a car from Maita. I first communicated by email. The price seemed great so I went in for a test drive. I asked to drive the car they had d I purchased a car from Maita. I first communicated by email. The price seemed great so I went in for a test drive. I asked to drive the car they had described in the email. It was great. Had all the features I wanted. When I said OK, the price went up 4,000. The salesman explained that the model I drove had all wheel drive and thus was more expensive. I didn't need all wheel drive. I was offered a lower priced model and was assured the only difference was no all wheel drive. After the sale, I discovered there was no luggage compartment cover, no navigation, and no Sirus Satellite radio. Immediately, I was told I should have read the "Maroni" which is the window sticker for each car. Nevermind the assurances, I signed a document that said I shouldn't have believed the sales people. So through my own fault for trusting strangers (and salesmen) I own a car I am sorely unhappy with and more unhappy with a dealership that relies on "you should have read the fine print". I can't fathom this is a successful strategy for future business as I would have gladly bought the more expensive model if they had just been honest. Never again, Maita. More

Regular maintenance/starting problem Brian was very caring and informative. Had him as my rep for years. His suggestion was warranted and a try to pin point the starting problem. Brian was very caring and informative. Had him as my rep for years. His suggestion was warranted and a try to pin point the starting problem. More

Recall fix Friendly staff and great environment for the whole family! Free coffee while you wait and uber home free. The kids area is fun and my kids loved it! Friendly staff and great environment for the whole family! Free coffee while you wait and uber home free. The kids area is fun and my kids loved it! More

Awesome experience! Maita Toyota of Sacramento was the place for me to buy my car. The staff there was excellent all the way from the sales personnel through finance. Th Maita Toyota of Sacramento was the place for me to buy my car. The staff there was excellent all the way from the sales personnel through finance. They really understood my needs and helped me into the perfect vehicle for my family. I highly recommend anyone getting his or her next car here. More

Problem not solved I have a problem with my car not starting randomly. The technicians were not able to solve it. Because they could not figure out what was wrong, they I have a problem with my car not starting randomly. The technicians were not able to solve it. Because they could not figure out what was wrong, they did not charge me the service fee. More

Best customer service I received First time i bring my car on this dealership it was beyond my expectations the customer service I received by Angelo Era on service department thank y First time i bring my car on this dealership it was beyond my expectations the customer service I received by Angelo Era on service department thank you again I definitely come back for future service on my car. More

Excelent place to go to. I have been going to Maita for over 20 years and have never been dissatisfied with their service or their representatives. I will continue to go ther I have been going to Maita for over 20 years and have never been dissatisfied with their service or their representatives. I will continue to go there as long as I have a Toyota. More

Another great experience! We didn’t want to buy a new car, but circumstances brought us back to the dealer again. Ben, our salesman, Jay, the manager, and Manuel, in financing We didn’t want to buy a new car, but circumstances brought us back to the dealer again. Ben, our salesman, Jay, the manager, and Manuel, in financing made it another pleasant experience. We would recommend Maita Toyota to all. More

Great service Priscilla is very friendly and helpful, especially since I don't know much about cars and what they need. She explained all the service to be done Priscilla is very friendly and helpful, especially since I don't know much about cars and what they need. She explained all the service to be done so patiently. Maita Toyota is keeping up its good service. More

Seat adjustment The service was prompt and friendly. The work was done well and it was under warranty. This is the second time I had problems with the driver's seat The service was prompt and friendly. The work was done well and it was under warranty. This is the second time I had problems with the driver's seat but they were separate instances. More